Identified - Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT
Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)
Accounts & Accesses
Operational
DUO
Operational
90 days ago
100.0
% uptime
Today
Duo Core Authentication Service
Operational
90 days ago
100.0
% uptime
Today
Duo Admin Panel
Operational
90 days ago
100.0
% uptime
Today
Duo Push Delivery
Operational
90 days ago
100.0
% uptime
Today
Duo Phone Call Delivery
Operational
90 days ago
100.0
% uptime
Today
UA Blackboard Learn
Operational
90 days ago
99.71
% uptime
Today
UA Blackboard Learn Web Application
Operational
90 days ago
99.71
% uptime
Today
UA Blackboard Learn SIS Integration
Operational
Banner
Operational
90 days ago
99.99
% uptime
Today
Banner Admin Modules
Operational
90 days ago
100.0
% uptime
Today
UAOnline
Operational
Banner 9
Operational
90 days ago
99.99
% uptime
Today
Banner Cloud
Operational
Banner App Nav
Operational
Banner 8 Self Service (UAOnline)
Operational
Banner Admin (Banner 9)
Operational
Employee Self Service
Operational
Faculty Self Service
Operational
Finance Self Service
Operational
General Events Management Self Service
Operational
General Self Service
Operational
Student Registration Self Service
Operational
Student Self Service
Operational
Banner Workflow
Operational
Automic
Operational
Banner Event Publisher
Operational
EIS
Operational
Evisions MAPS
Operational
Jasper Reports
Operational
SSB 8
Operational
Degree Works
Operational
Degree Works (UAA)
Operational
Degree Works Composer (UAA)
Operational
Degree Works Controller (UAA)
Operational
Degree Works DWTE (UAA)
Operational
Degree Works Responsive Dashboard (UAA)
Operational
Degree Works Scribe (UAA)
Operational
Degree Works Transit (UAA)
Operational
Degree Works (UAF)
Operational
Degree Works Composer (UAF)
Operational
Degree Works Controller (UAF)
Operational
Degree Works DWTE (UAF)
Operational
Degree Works Responsive Dashboard (UAF)
Operational
Degree Works Scribe (UAF)
Operational
Degree Works Transit (UAF)
Operational
Degree Works (UAS)
Operational
Degree Works Composer (UAS)
Operational
Degree Works Controller (UAS)
Operational
Degree Works DWTE (UAS)
Operational
Degree Works Responsive Dashboard (UAS)
Operational
Degree Works Scribe (UAS)
Operational
Degree Works Transit (UAS)
Operational
UA Google Apps
Operational
Google Apps Single Sign On
Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Google Drive
Operational
Google Apps Docs
Operational
Google Apps Sheets
Operational
Google Apps Slides
Operational
Google Apps Sites
Operational
Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Classroom
Operational
Google Apps Talk
Operational
Google Apps Voice
Operational
Alaska.edu website
Operational
Alaska.edu Edit Server
Operational
Alaska.edu Frontends
Operational
UAF.edu website
Operational
UAF.edu Edit Server
Operational
UAF.edu Frontends
Operational
Software Licensing
Degraded Performance
90 days ago
99.33
% uptime
Today
keys.alaska.edu
Operational
Matlab Network License
Operational
ERDAS Licensing
Operational
SPSS Licensing
Operational
ArcGIS Licensing
Operational
Microsoft Office 365 License
Degraded Performance
90 days ago
99.33
% uptime
Today
Foxit License
Operational
90 days ago
99.98
% uptime
Today
Zoom
Operational
Zoom Phone
Operational
Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Web Portal
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom REST API
Operational
UA Network Connectivity
Operational
90 days ago
100.0
% uptime
Today
UAF Campus Connectivity
Operational
90 days ago
100.0
% uptime
Today
Statewide Network Connectivity
Operational
90 days ago
100.0
% uptime
Today
UAF/SW VPN
Operational
90 days ago
100.0
% uptime
Today
UAF Wireless
Operational
90 days ago
100.0
% uptime
Today
UAF/SW File Servers
Operational
90 days ago
100.0
% uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
Operational
90 days ago
99.97
% uptime
Today
VDI - Virtual Desktop Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Other IT Services
Operational
UAF Canvas
Operational
90 days ago
99.68
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jan 15, 00:00 AKST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 AKST
Scheduled -
This maintenance will affect all traffic to/from UAF and UAF-affiliated sites, including campus internet and VPN access.
Network Engineers will be performing critical maintenance to the UA VPN and Network from 10:00 PM to 11:59 PM tonight (01/14/2026). Two brief outages (less than 3-seconds each) are expected while the maintenance is performed.
Jan 14, 16:19 AKST
Resolved -
The PAS team has resolved the issue with the Confluence Wiki, and has confirmed the fix remains stable. Thank you again for your patience during the resolution of this issue!
Jan 13, 08:00 AKST
Update -
The OIT PAWS team is continuing to monitor the stability of the Confluence Wiki. Our next status update will be at 8:00 AM.
Jan 12, 17:43 AKST
Monitoring -
The PAWS team has identified the issue and has implemented a fix. The Confluence Wiki service is functional again and being monitored for stability. Thank you for your patience during the resolution of this issue! You can expect another update at end-of-day (5:00 PM).
Jan 12, 12:44 AKST
Investigating -
We have received reports that the Confluence Wiki service (wiki.alaska.edu) is currently experiencing issues. The OIT PAWS team is currently investigating, and we will be making updates at 3-hour intervals.
Thank you for your patience during the resolution of this issue!
Jan 12, 08:26 AKST
Completed -
The scheduled maintenance has been completed.
Jan 4, 03:00 AKST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 21:00 AKST
Scheduled -
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database Banner Admin UAOnline Banner 9 Self Service All Degree Works instances Banner Job Submission Automic Application Manager Banner Workflow Banner Communication Management Jasper Reports Banner Access Manager Maps server
Dec 19, 11:24 AKST