Identified - Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT
About This Site
Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)
Accounts & Accesses
Operational
DUO
Operational
Duo Core Authentication Service
Operational
Duo Admin Panel
Operational
Duo Push Delivery
Operational
Duo Phone Call Delivery
Operational
UA Blackboard Learn
Operational
UA Blackboard Learn Web Application
Operational
UA Blackboard Learn SIS Integration
Operational
Banner
Operational
Banner Admin Modules
Operational
UAOnline
Operational
Banner 9
Operational
Banner Cloud
Operational
Banner App Nav
Operational
Banner 8 Self Service (UAOnline)
Operational
Banner Admin (Banner 9)
Operational
Employee Self Service
Operational
Faculty Self Service
Operational
Finance Self Service
Operational
General Events Management Self Service
Operational
General Self Service
Operational
Student Registration Self Service
Operational
Student Self Service
Operational
Banner Workflow
Operational
Automic
Operational
Banner Event Publisher
Operational
EIS
Operational
Evisions MAPS
Operational
Jasper Reports
Operational
SSB 8
Operational
Degree Works
Operational
Degree Works (UAA)
Operational
Degree Works Composer (UAA)
Operational
Degree Works Controller (UAA)
Operational
Degree Works DWTE (UAA)
Operational
Degree Works Responsive Dashboard (UAA)
Operational
Degree Works Scribe (UAA)
Operational
Degree Works Transit (UAA)
Operational
Degree Works (UAF)
Operational
Degree Works Composer (UAF)
Operational
Degree Works Controller (UAF)
Operational
Degree Works DWTE (UAF)
Operational
Degree Works Responsive Dashboard (UAF)
Operational
Degree Works Scribe (UAF)
Operational
Degree Works Transit (UAF)
Operational
Degree Works (UAS)
Operational
Degree Works Composer (UAS)
Operational
Degree Works Controller (UAS)
Operational
Degree Works DWTE (UAS)
Operational
Degree Works Responsive Dashboard (UAS)
Operational
Degree Works Scribe (UAS)
Operational
Degree Works Transit (UAS)
Operational
UA Google Apps
Operational
Google Apps Single Sign On
Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Google Drive
Operational
Google Apps Docs
Operational
Google Apps Sheets
Operational
Google Apps Slides
Operational
Google Apps Sites
Operational
Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Classroom
Operational
Google Apps Talk
Operational
Google Apps Voice
Operational
Alaska.edu website
Operational
Alaska.edu Edit Server
Operational
Alaska.edu Frontends
Operational
UAF.edu website
Operational
UAF.edu Edit Server
Operational
UAF.edu Frontends
Operational
Software Licensing
Degraded Performance
keys.alaska.edu
Operational
Matlab Network License
Operational
ERDAS Licensing
Operational
SPSS Licensing
Operational
ArcGIS Licensing
Operational
Microsoft Office 365 License
Degraded Performance
Foxit License
Operational
Zoom
Operational
Zoom Phone
Operational
Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Web Portal
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom REST API
Operational
UA Network Connectivity
Operational
UAF Campus Connectivity
Operational
Statewide Network Connectivity
Operational
UAF/SW VPN
Operational
UAF Wireless
Operational
UAF/SW File Servers
Operational
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
Operational
VDI - Virtual Desktop Infrastructure
Operational
Other IT Services
Operational
UAF Canvas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
New UA Directory Going Live Setup Apr 27, 2026 15:00-18:00 AKDT
Set up of the new UA Directory at directory.alaska.edu, including updated user interface, improved search, and new Directory Update Form. Existing directories (people.alaska.edu and directory.uaa.alaska.edu) will redirect to the new site.
Posted on Apr 22, 2026 - 11:41 AKDT
Posted on Apr 22, 2026 - 11:41 AKDT
TEST Banner Upgrades Apr 28, 2026 04:00-16:00 AKDT
TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
TEST Banner upgrades to be applied:
Set 1-202605 - Financial Aid Upgrades (April Releases) and
2026 Q1 Banner Upgrades (Tier 2 Releases) (the fix for PD0007840).
These will be included with the PROD Q1 (Tier 1 Releases) Banner Upgrades scheduled for 5/9-10/2026:
Banner Accounts Receivable 8.20.1
Banner Accounts Receivable 9.3.33.1
BA WWW-ADVANCE 9.12.1
BA WWW-EMP 9.34.1
Banner Faculty and Advisor Self-Service 9.32.1
BA FINANCE 8.27.0.1
BA FINANCE 9.3.39.1
BA WWW-FIN 9.16.1
BA FIN AID 8.56.1
BA FIN AID 9.3.57.1
BA GENERAL 8.27.1
BA GEN ADMIN COMMON 9.3.42.1
BA GEN AppNav 3.22.1
BA GEN PRINT APP 9.8.1
BA GEN BUS PROC API 9.3.42.1
BA GENERAL COMMGMT 9.22.1
BA GENERAL CMN DB 9.42.1
Banner General Events Management 9.26.1
Banner Extensibility-Page Builder 9.24.1
Banner Integration API 9.41.1
BA GENERAL ACCESS MGMT 9.3.34.1
BA GENERAL SELF-SERVICE 9.25.1
BA HR 8.34.1
BA HR 9.3.38.1
Banner Student eTranscripts API 9.14.1
Banner Student 8.38.1
Banner Student 9.3.41.1
Banner Student Registration Self-Service 9.39.1
Banner Student API 9.41.1
Banner Student Self-Service 9.34.1
Posted on Apr 22, 2026 - 11:42 AKDT
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
TEST Banner upgrades to be applied:
Set 1-202605 - Financial Aid Upgrades (April Releases) and
2026 Q1 Banner Upgrades (Tier 2 Releases) (the fix for PD0007840).
These will be included with the PROD Q1 (Tier 1 Releases) Banner Upgrades scheduled for 5/9-10/2026:
Banner Accounts Receivable 8.20.1
Banner Accounts Receivable 9.3.33.1
BA WWW-ADVANCE 9.12.1
BA WWW-EMP 9.34.1
Banner Faculty and Advisor Self-Service 9.32.1
BA FINANCE 8.27.0.1
BA FINANCE 9.3.39.1
BA WWW-FIN 9.16.1
BA FIN AID 8.56.1
BA FIN AID 9.3.57.1
BA GENERAL 8.27.1
BA GEN ADMIN COMMON 9.3.42.1
BA GEN AppNav 3.22.1
BA GEN PRINT APP 9.8.1
BA GEN BUS PROC API 9.3.42.1
BA GENERAL COMMGMT 9.22.1
BA GENERAL CMN DB 9.42.1
Banner General Events Management 9.26.1
Banner Extensibility-Page Builder 9.24.1
Banner Integration API 9.41.1
BA GENERAL ACCESS MGMT 9.3.34.1
BA GENERAL SELF-SERVICE 9.25.1
BA HR 8.34.1
BA HR 9.3.38.1
Banner Student eTranscripts API 9.14.1
Banner Student 8.38.1
Banner Student 9.3.41.1
Banner Student Registration Self-Service 9.39.1
Banner Student API 9.41.1
Banner Student Self-Service 9.34.1
Posted on Apr 22, 2026 - 11:42 AKDT
Kaltura LTI for LMS PROD (Blackboard and Canvas) - enable Reach service and Media Stitching tool May 7, 2026 07:30-08:00 AKDT
This change will enable the following tools in Kaltura Application Framework (KAF) LTI for LMS PROD instances (KPC and UAA Blackboard, UAF Canvas).
Kaltura REACH - provides “machine caption and enrich services” on media
Media Stitching - allows multiple media entries (up to five) to be combined into one.
These tools are currently only available to users through Kaltura MediaSpace portals. This will help give parity of tools between Kaltura Media Space, and Kaltura LTI for LMS.
Note: Changes are made in the LMS instance KAF settings, no changes will be made in Blackboard or Canvas
Posted on Mar 20, 2026 - 16:48 AKDT
Kaltura REACH - provides “machine caption and enrich services” on media
Media Stitching - allows multiple media entries (up to five) to be combined into one.
These tools are currently only available to users through Kaltura MediaSpace portals. This will help give parity of tools between Kaltura Media Space, and Kaltura LTI for LMS.
Note: Changes are made in the LMS instance KAF settings, no changes will be made in Blackboard or Canvas
Posted on Mar 20, 2026 - 16:48 AKDT
Active Directory - Change LAN Manager Authentication Level for AD UA May 7, 2026 14:00-15:00 AKDT
Improve security by disabling less secure challenge/response LAN Manager protocol on Active Directory workstations and member servers.
Posted on Apr 08, 2026 - 10:55 AKDT
Posted on Apr 08, 2026 - 10:55 AKDT
Butrovich Data Center FAST May 17, 2026 04:00-19:00 AKDT
The Facility Annual Systems Testing (FAST) is annual maintenance activities for the Butrovich Data Center (BDC).
Posted on Mar 12, 2026 - 12:40 AKDT
Posted on Mar 12, 2026 - 12:40 AKDT