Investigating - Users of Banner may experience some slow performance. OIT is aware of and researching this issue. Please continue to report issues as you experience them. Thank you for your patience as we look into this.
Nov 14, 14:45 AKST

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses   ? Operational
UA Blackboard Learn Operational
90 days ago
99.86 % uptime
Today
UA Blackboard Learn Web Application   Operational
90 days ago
99.86 % uptime
Today
UA Blackboard Learn SIS Integration   ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules   ? Operational
90 days ago
100.0 % uptime
Today
UAOnline   Operational
Banner 9   Operational
90 days ago
100.0 % uptime
Today
UA Network Connectivity   ? Operational
90 days ago
99.95 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On   ? Operational
Google Apps Gmail   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Sites   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Classroom   Operational
Alaska.edu website Operational
Alaska.edu Edit Server   ? Operational
Alaska.edu Frontends   ? Operational
UAF.edu website Operational
UAF.edu Edit Server   Operational
UAF.edu Frontends   ? Operational
Software Licensing Operational
keys.alaska.edu   ? Operational
Matlab Network License   ? Operational
ERDAS Licensing   Operational
SPSS Licensing   Operational
ArcGIS Licensing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
OU Campus Edit Server Upgrade Feb 19, 09:00-16:00 AKST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 14:44 AKST
Scheduled - The OU Campus edit server will be upgraded to the newest stable release of OU Campus 10.10. During the upgrade the service (https://edit.alaska.edu/) will not be available for editing the production websites hosted by OU Campus. The production websites will still be available during this time. Sites that are still part of Roxen will continue to allow for editing during this time. The vendor is executing this upgrade. They provided a 7 hour range of time and we are expecting that the upgrade will take a shorter period.
Feb 6, 14:41 AKST
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 18:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 07:00 AKST
Scheduled - Application of the following upgrades to LRGP:

Banner 8:

1) Banner Finance 8.11.2
2) Banner General 8.10.4
3) Paper fix - HR and Payroll 8.15.0.3
4) Paper fix - Finance pcr-000162383_fin8110113
5) Paper fix - Student pcr-000162416_stu8170001
6) MDUU 8.2.0.3
7) Banner Student 8.17
8) Web Tailor 8.8.4

Banner 9:

1) Banner Finance 9.3.10.0.3
2) Banner Financial Aid 9.3.12.1.1
3) Banner General 9.3.12.0.3
4) Banner HR and Payroll 9.3.9.1.2
5) Banner Student 9.3.13.1.1
6) Banner Application Navigator 3.1
7) Banner Database Upgrade 9.16.0.1
8) Banner Employee Self Service 9.8.0.2
9) Banner Ethos API DB Upgrade 9.14
10) Banner Event Publisher 9.1.0.1
11) Banner Extensibility 9.2.1
12) Banner Faculty Self-Service 9.8
13) Banner Finance Self-Service 9.2
14) Banner General Event Management Self-Service 9.6
15) Banner Integration API 9.14
16) Banner Student API 9.14
17) Banner Student Registration Self Service 9.12
18) Banner Student Self Service 9.9
Feb 6, 14:51 AKST
Feb 11, 2019
Resolved - This incident has been resolved.
Feb 11, 16:44 AKST
Update - We are very pleased to report that we have resolved the Blackboard outage. Please reach out to us if you are still having difficulties since we have implemented the fix. https://alaska.edu/oit/get-help/
Feb 11, 16:44 AKST
Monitoring - We have identified the issue causing the blackboard disruption. We have now implemented a solution to solve it.
Feb 11, 16:30 AKST
Update - We are investigating more into the communications issues causing the Blackboard outage. We will post additional information as it is identified.
Feb 11, 15:12 AKST
Update - We are continuing to work to narrow down possible causes. The cause of the outage is still being fully identified. We apologize for the disruption.
Feb 11, 13:35 AKST
Update - Our team is still working with Blackboard and Oracle support to resolve the issue causing UA Blackboard Learn problems. We don't have an ETA yet, but will post more information as soon as it becomes available. Please don't hesitate to contact us if you have any questions.
Feb 11, 12:17 AKST
Update - We are continuing to work with multiple service providers to resolve the Blackboard outage. We will continue to post updates until it is resolved.
Feb 11, 11:01 AKST
Update - The Blackboard outage is still being worked on by our team. We thank you all for your patience.
Feb 11, 09:54 AKST
Update - We are continuing to work on the Blackboard Outage. We apologize for the inconvenience.
Feb 11, 08:44 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time. This is the final status update of the evening. Regular updates will resume tomorrow morning after the Service Desk opens.
Feb 10, 20:46 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time.
Feb 10, 19:48 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time.
Feb 10, 18:47 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time.
Feb 10, 17:46 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time.
Feb 10, 16:47 AKST
Update - Our team is still investigating the connectivity issues with Blackboard. There is still no ETA on a resolution as of this time.
Feb 10, 15:47 AKST
Update - Blackboard users are still experiencing connectivity issues. Our team is looking into the issue and will post more information and an ETA as soon as it's available. Please bear with us as we investigate further.
Feb 10, 14:33 AKST
Investigating - We are currently investigating reports of intermittent connectivity failure on Blackboard.
Feb 10, 12:02 AKST
Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.