All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses   ? Operational
UA Blackboard Learn Operational
90 days ago
99.97 % uptime
Today
UA Blackboard Learn Web Application   Operational
90 days ago
99.97 % uptime
Today
UA Blackboard Learn SIS Integration   ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules   ? Operational
90 days ago
100.0 % uptime
Today
UAOnline   Operational
UA Network Connectivity   ? Operational
90 days ago
99.88 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On   ? Operational
Google Apps Gmail   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Sites   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Classroom   Operational
Alaska.edu website Operational
Alaska.edu Edit Server   ? Operational
Alaska.edu Frontends   ? Operational
UAF.edu website Operational
UAF.edu Edit Server   Operational
UAF.edu Frontends   ? Operational
Software Licensing Operational
keys.alaska.edu   ? Operational
Matlab Network License   ? Operational
ERDAS Licensing   Operational
SPSS Licensing   Operational
ArcGIS Licensing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the outage window, OIT Telecommunications Services personnel will apply additional licensing to our Wireless LAN Controller. This will require a reboot of the controller, resulting in a loss of service for university wireless network users on the main UAF campus and at UAF locations throughout the Fairbanks area. OIT Telecommunications Services personnel will also migrate wireless access points in the following locations off of our aging wireless controllers and onto our new primary wireless controller, resulting in further interruptions in service for the affected locations: Cutler apartment complex, Hess Village apartment complex, Tanana and Chandalar Drive staff housing units, and MBS central staff areas.
Posted on Oct 17, 11:15 AKDT
OIT Network Technicians will replace the existing network equipment in the Brooks Building. Any users in the building will experience intermittent brief outages as connections are migrated to the new equipment.
Perceived outage times should be less than 5 minutes per user.
Posted on Oct 17, 11:14 AKDT
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Oct 19, 2018

No incidents reported today.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - We have confirmed campus network connectivity is available and operational for Nome.
Oct 12, 14:02 AKDT
Update - We are continuing to monitor Nome network connectivity
Oct 12, 13:35 AKDT
Monitoring - The Nome campus remains affected from a network outage that impacted UAF satellite campuses briefly at 12:57pm. Work is being done to restore service as soon as possible. We have no ETA for restoration.
Oct 12, 13:18 AKDT
Resolved - We are happy to report that Blackboard Transact is up and operational. If you are still having issues please reach out to us! http://alaska.edu/oit/get-help/
Oct 12, 13:07 AKDT
Update - We are restarting our services now to get Blackboard transact operational. We will make sure to update our status as new information comes up.
Oct 12, 12:40 AKDT
Update - We are continuing to work on a fix for this issue
Oct 12, 12:21 AKDT
Update - We are continuing to investigate this issue
Oct 12, 12:00 AKDT
Identified - A server which provides UA services through Blackboard Transact is undergoing maintenance. Printing and other services that use 'Building Block Manager' may be temporarily unavailable. This will impact services at all UA campus locations.
Oct 12, 11:33 AKDT
Oct 11, 2018
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:00 AKDT
Scheduled - Application of the following upgrades to LRGP:

Banner 8.x (in order):
1) Financial Aid 8.32.1
2) Financial Aid 8.33
3) Financial Aid 8.34
4) AR 8.5.4
5) General 8.10.3

Banner 9.x:
1) AR 9.3.8.0.4
2) Financial Aid 9.3.10
3) Financial Aid 9.3.11
4) General 9.3.11
5) Banner Admin Common 9.3.14
Oct 5, 17:01 AKDT
Oct 10, 2018
Resolved - This outage is resolved.
Oct 10, 15:45 AKDT
Monitoring - A fix has been applied. Github.alaska.edu is available again for use!
Oct 10, 15:30 AKDT
Update - We are continuing to work on a fix for Github.alaska.edu Thank you for your patience during this unplanned outage.
Oct 10, 14:45 AKDT
Update - We are working with the vendor, have identified the problem, and are working to make repairs to the Github service.
Oct 10, 14:28 AKDT
Update - We are continuing to troubleshoot the Github.alaska.edu service. We do not have an ETA at this time for recovery.
Oct 10, 14:06 AKDT
Identified - We are working to troubleshoot the service github.alaska.edu for Faculty, Staff and students at this time.
Oct 10, 13:45 AKDT
Oct 9, 2018
Completed - The scheduled maintenance has been completed.
Oct 9, 17:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 12:01 AKDT
Scheduled - The pre-production QA Banner database, LRGP, will be refreshed from the latest backup of the production Banner database, PROD. This provides an update database for users to test Banner upgrades and modifications with.
Oct 5, 16:55 AKDT
Oct 8, 2018

No incidents reported.

Oct 7, 2018
Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 AKDT
Update - Application of the following upgrades to PROD:

Banner 8:

1) General 8.10.1
2) General 8.10.2
3) Position Control 8.15
4) Payroll 8.15
5) Employee Self Service 8.15
6) Web Tailor 8.8.3
7) Student 8.16

Banner 9:

1) Banner Admin Common 9.3.13.1.1
2) Banner AR 9.3.7.0.3
3) Banner Finance 9.3.8.0.4
4) Banner General 9.3.10.0.2
5) Banner Financial Aid 9.3.8.0.3
6) Banner HR and Payroll 9.3.7.0.2
7) Banner Position Control 9.3.7.0.3
8) Banner Student 9.3.11.0.5
9) Banner Application Navigator 3.0.1
10) Banner Database Upgrade 9.15
11) Banner Ethos API DB Upgrade 9.12
12) Banner Integration API 9.12
13) Banner Student API 9.12
14) Banner Communication Management 9.4
15) Banner Employee Self-Service 9.7
16) Banner Extensibility 9.2
17) Banner Faculty Attendance Tracking Self Service 9.3.1
18) Banner Faculty Self-Service 9.6
19) Banner Finance Self Service 9.1.1
20) Banner General Event Management Self Service 9.4.0.1
21) Banner General Self Service 9.2
22) Banner Student Registration Self Service 9.10
23) Banner Student Self Service 9.7.0.1
Sep 26, 12:43 AKDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 14:55 AKDT
Scheduled - Application of the following upgrades to PROD:

Banner 8:

1) General 8.10.1
2) General 8.10.2
3) Position Control 8.15
4) Payroll 8.15
5) Employee Self Service 8.15
6) Web Tailor 8.8.3
7) Student 8.16

Banner 9:

1) Banner Admin Common 9.3.13.1.1
2) Banner AR 9.3.7.0.3
3) Banner Finance 9.3.8.0.4
4) Banner General 9.3.10.0.2
5) Banner Financial Aid 9.3.8.0.3
6) Banner HR and Payroll 9.3.7.0.2
7) Banner Position Control 9.3.7.0.3
8) Banner Student 9.3.11.0.5
9) Banner Application Navigator 3.0.1
10) Banner Database Upgrade 9.15
11) Banner Ethos API DB Upgrade 9.12
12) Banner Integration API 9.12
13) Banner Student API 9.12
14) Banner Communication Management 9.4
15) Banner Employee Self-Service 9.7
16) Banner Extensibility 9.2
17) Banner Faculty Attendance Tracking Self Service 9.3.1
18) Banner Faculty Self-Service 9.6
19) Banner Finance Self Service 9.1.1
20) Banner General Event Management Self Service 9.4.0.1
21) Banner General Self Service 9.2
22) Banner Student Registration Self Service 9.10
23) Banner Student Self Service 9.7.0.1
Sep 19, 14:53 AKDT
Oct 6, 2018
Resolved - We are happy to announce all services are up and operational
Oct 6, 11:33 AKDT
Monitoring - VPN, computer logon, and networking services access is restored, we are monitoring to ensure services remain available.
Oct 6, 10:45 AKDT
Update - We are happy to announce Blackboard services are again available. We are continuing to investigate VPN, Network access and reports of computer logon outages.
Oct 6, 10:41 AKDT
Update - We are continuing to investigate outages for services with reports of Blackboard access also being impacted.
Oct 6, 10:01 AKDT
Update - We are continuing to investigate UAF network, SSH and VPN connections at this time. Reports of UA web site availability are also being troubleshooted.
Oct 6, 09:42 AKDT
Update - We are continuing to investigate UAF campus network connections, VPN access, and SSH service access at this time.
Oct 6, 09:23 AKDT
Investigating - We are currently investigating reports of UAF campus wired & wireless network connectivity outages. VPN connectivity, SSH connectivity to UA services alsoimpacted.
Oct 6, 08:40 AKDT
Oct 5, 2018

No incidents reported.