All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses   ? Operational
UA Blackboard Learn Operational
UA Blackboard Learn Web Application   Operational
UA Blackboard Learn SIS Integration   ? Operational
UA Google Apps Operational
Google Apps Single Sign On   ? Operational
Google Apps Gmail   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Sites   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Classroom   Operational
UA Network Connectivity   ? Operational
UAOnline   Operational
Alaska.edu website Operational
Alaska.edu Edit Server   ? Operational
Alaska.edu Frontends   ? Operational
UAF.edu website Operational
UAF.edu Edit Server   Operational
UAF.edu Frontends   ? Operational
Software Licensing Operational
keys.alaska.edu   ? Operational
Matlab Network License   ? Operational
ERDAS Licensing   Operational
SPSS Licensing   Operational
ArcGIS Licensing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2018
Resolved - UAF Power Plant says that power to campus is good, and all of our team's services have been restored. Please don't hesitate to contact the Service Desk if there's something we can help you with. We'll post an update if anything changes!
Jan 23, 02:09 AKST
Monitoring - Most services are now available, but we're still starting servers. UAOnline, Blackboard, Banner, and others look good. On-campus services such as phones and network are up as well. GVEA is still reporting intermittent power outages in the areas surrounding campus, but our team is monitoring the situation.
Jan 23, 01:55 AKST
Update - UAF Power Plant says that power to campus is stable. Our team is going to start bringing services back online now, and plan to have everything restored within 20 minutes.
Jan 23, 01:33 AKST
Identified - Power is back on at the Data Center. We are working with the UAF Power Plant to make sure that everything is good to go before we begin restoring services. Our team doesn't have an ETA yet, but will post as soon as we are able.
Jan 23, 01:08 AKST
Investigating - No power at the Data Center on campus. A large number of resources (Banner, UAOnline, on-campus phones, etc) will be unavailable while we investigate. Our team is working to get more information as soon as possible, but we don't have an ETA yet.
Jan 23, 00:54 AKST
Jan 22, 2018

No incidents reported.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018
Resolved - Citrix has been restored. All systems are operational.
Jan 18, 11:32 AKST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 11:25 AKST
Update - Technicians are still investigating the cause of the Citrix outage.
Jan 18, 11:00 AKST
Investigating - Citrix is down. Services via Citrix are unavailable, including RaisersEdge. Banner via Citrix is also affected. Technicians are investigating.
Jan 18, 09:27 AKST
Jan 17, 2018

No incidents reported.

Jan 16, 2018
Resolved - Blackboard reports the Collaborate Ultra issue has been resolved. All systems are operational.
Jan 16, 16:40 AKST
Investigating - We have received reports errors when logging into Blackboard Collaborate sessions. People report receiving the "Failure Code: A01" error. Blackboard technicians are working to resolve this issue.
https://blackboardstatus.appspot.com/services/blackboard-collaborate---web-conferencing-us-hosted
Jan 16, 15:38 AKST
Resolved - AT&T has restored the network circuit to Nome. All systems are operational.
Jan 16, 13:26 AKST
Investigating - Technicians are aware of a network outage affecting the Nome campus. Our service provider has been contacted and they are currently investigating. No estimated time to resolution.
Jan 16, 12:13 AKST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
Some users were unable to login to UA Blackboard Learn (and some other services) this morning. Those same users were often able to login using a different device. OIT technicians found an Active Directory server which was not working and restarted it, after which the login problems disappeared.
Jan 10, 09:00 AKST
Jan 9, 2018

No incidents reported.