All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses   ? Operational
UA Blackboard Learn Operational
90 days ago
99.9 % uptime
Today
UA Blackboard Learn Web Application   Operational
90 days ago
99.9 % uptime
Today
UA Blackboard Learn SIS Integration   ? Operational
Banner Operational
90 days ago
99.29 % uptime
Today
Banner Admin Modules   ? Operational
90 days ago
99.29 % uptime
Today
UAOnline   Operational
UA Network Connectivity   ? Operational
90 days ago
99.95 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On   ? Operational
Google Apps Gmail   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Sites   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Classroom   Operational
Alaska.edu website Operational
Alaska.edu Edit Server   ? Operational
Alaska.edu Frontends   ? Operational
UAF.edu website Operational
UAF.edu Edit Server   Operational
UAF.edu Frontends   ? Operational
Software Licensing Operational
keys.alaska.edu   ? Operational
Matlab Network License   ? Operational
ERDAS Licensing   Operational
SPSS Licensing   Operational
ArcGIS Licensing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 8, 11:37 AKDT
Scheduled - Bandit Carrier check. Brief Interruption expected.
Aug 8, 11:23 AKDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 15:19 AKDT
Scheduled - Alaska Communications will be performing network maintenance to perform firmware upgrades. One interruption in service of up to 1 minute is anticipated during the maintenance window for unprotected service. Protected services will only experience one 50ms protection switch.
Redundant paths should accommodate any loss of service on a single path.
Aug 15, 15:10 AKDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 15:19 AKDT
Scheduled - Alaska Communications will be performing network maintenance to perform firmware upgrade in Cable Systems nodes. One interruption in service of up to 5 minutes is anticipated during the maintenance window for unprotected service. Protected services will only experience one 50ms protection switch.
Redundant Paths should accommodate any loss of service between Anchorage and Juneau.
Aug 15, 15:15 AKDT
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Aug 19, 2018
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 AKDT
Scheduled - Quarterly Oracle patch will be applied to the RPTP database.
Aug 15, 15:06 AKDT
Aug 18, 2018
Completed - The scheduled maintenance has been completed.
Aug 18, 04:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 AKDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 8, 11:38 AKDT
Scheduled - Estimated Downtime: Multiple hits during the scheduled activity.

Cause: State of Alaska road construction on University Ave.

Services Affected:
* One leg of the dark fiber from UAF to AT&T.
* Loss of redundancy for WAN connectivity to off campus locations except: Harper building will be completely down at some point.
Aug 8, 11:29 AKDT
Aug 16, 2018
Completed - The scheduled maintenance has been completed.
Aug 16, 19:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 17:00 AKDT
Update - We will be postponing the upgrade until next week to allow time to finalize new licensing for some plugins.
Aug 9, 16:32 AKDT
Scheduled - This upgrade will take wiki.alaska.edu to the newest available version.
Aug 8, 11:30 AKDT
Aug 15, 2018
Resolved - We are pleased to report that Pharos printing is available again. If you are still having difficulty please reach out to us for assistance! http://alaska.edu/oit/get-help/
Aug 15, 16:30 AKDT
Investigating - We are currently investigating an outage of Pharos Printing. We are still trying to figure out a cause of this outage. Sorry for the inconveniences this may be causing.
Aug 15, 16:09 AKDT
Aug 14, 2018
Resolved - Nome has had its network access restored. Technicians from our service providers were able to resolve the issue. If your still having difficulty connecting please contact us! https://alaska.edu/oit/get-help/
Aug 14, 09:59 AKDT
Investigating - We have received reports that Nome is still experiencing a network outage. We are working with our service providers to figure out what occurred. Thank you for your patience!
Aug 14, 09:20 AKDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Resolved - We are happy to announce that the network connectivity issue has been resolved. If you are still having network connectivity issues please reach out to us. https://alaska.edu/oit/get-help/
Aug 9, 19:13 AKDT
Monitoring - We are still monitoring the Network Connectivity with our Internet provider. We are happy to announce service has been restored.
Aug 9, 18:50 AKDT
Update - We are in contact with our internet provider to get this network outage resolved. Currently at this time we don't have an estimated resolution time.
Aug 9, 18:29 AKDT
Update - Our internet service provider continues to work to resolve the network outage. We do not currently have an estimated resolution time.
Aug 9, 17:13 AKDT
Identified - We are currently monitoring a network outage with our internet service provider for Kotzebue, Dillingham, Bethel, Tok, and Ft. Yukon. Thank you for your patience.
Aug 9, 16:18 AKDT
Aug 8, 2018
Completed - The scheduled maintenance has been completed.
Aug 8, 12:31 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:00 AKDT
Scheduled - The SSL certificate on crashplan.alaska.edu will be expiring soon. A new certificate will be installed and the server restarted.
Aug 8, 11:46 AKDT
Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018
Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 AKDT
Scheduled - The Oracle PROD database will be patched with the quarterly Oracle security patch.
Aug 1, 12:18 AKDT