Monitoring - ELMO, UAOnline, and Banner are now operational. We'll continue to monitor their status throughout the day.
Jan 17, 10:53 AKST
Investigating - We are currently investigating issues with UAOnline, ELMO, and Banner. We apologize for the inconvenience, and we'll be posting here as we know more.
Jan 17, 10:11 AKST
Identified - We are currently experiencing issues with Banner. Some users may experience intermittent access issues. We are currently troubleshooting the issue.
Jan 17, 10:02 AKST
Update - A fix has been implemented and we are monitoring the results. This will be the last status update for the evening. The next status update will be after 7:30am when the OIT Service Desk opens.
Jan 16, 22:28 AKST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 18:06 AKST
Investigating - We are currently investigating a Banner outage.
Jan 16, 17:29 AKST

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses ? Major Outage
UA Blackboard Learn Operational
90 days ago
99.92 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.92 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
99.07 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
99.16 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
98.98 % uptime
Today
UA Network Connectivity ? Operational
90 days ago
99.55 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - This incident has been resolved.
Jan 13, 08:10 AKST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 08:07 AKST
Investigating - OIT is receiving multiple reports of users receiving a 404 error when trying to log into Banner 9.
Jan 13, 08:06 AKST
Jan 12, 2020

No incidents reported.

Jan 11, 2020
Postmortem - Read details
Jan 14, 11:22 AKST
Resolved - The database has been restarted and service is restored.
Jan 11, 11:12 AKST
Identified - Technicians believe they have identified the problem are are working on implementing a fix.
Jan 11, 10:47 AKST
Investigating - We are currently investigating an outage with Blackboard Learn.
Jan 11, 10:29 AKST
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
Resolved - Banner remained stable over the holiday break.
Jan 8, 14:53 AKST
Monitoring - Banner, UAOnline and ELMO access has been restored, and we will continue to monitor its status.
Dec 12, 10:52 AKST
Update - We are continuing to work on restoring access to UAOnline, Banner and ELMO.
Dec 12, 10:16 AKST
Identified - UAOnline, Banner and ELMO are currently going through an outage. Thank you for your patience as we look into this.
Dec 12, 09:50 AKST
Update - We are continuing to monitor for any further issues.
Dec 6, 13:48 AKST
Monitoring - Banner, UAonline, and ELMO are back up and working. OIT will continue to monitor the situation.
Dec 6, 13:48 AKST
Investigating - We are currently experiencing a Banner outage that is affecting Elmo and UAOnline. We are investigating the problem.
Dec 6, 13:38 AKST
Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.