All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses   ? Operational
UA Blackboard Learn Operational
90 days ago
99.84 % uptime
Today
UA Blackboard Learn Web Application   Operational
90 days ago
99.84 % uptime
Today
UA Blackboard Learn SIS Integration   ? Operational
UA Google Apps Operational
Google Apps Single Sign On   ? Operational
Google Apps Gmail   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Sites   Operational
Google Apps Groups   Operational
Google Apps Hangouts   Operational
Google Apps Classroom   Operational
UA Network Connectivity   ? Operational
UAOnline   Operational
Alaska.edu website Operational
Alaska.edu Edit Server   ? Operational
Alaska.edu Frontends   ? Operational
UAF.edu website Operational
UAF.edu Edit Server   Operational
UAF.edu Frontends   ? Operational
Software Licensing Operational
keys.alaska.edu   ? Operational
Matlab Network License   ? Operational
ERDAS Licensing   Operational
SPSS Licensing   Operational
ArcGIS Licensing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - We troubleshooted a network switch this afternoon. Let us know if you have any questions!
Apr 20, 16:12 AKDT
Update - UAF Bunnell Building internet and phones are working. We are continuing to investigate this incident.
Apr 20, 13:09 AKDT
Investigating - UAF Bunnell Building telephones and networking are down. We are investigating and will update with more info as soon as we have it!
Apr 20, 12:58 AKDT
Resolved - Blackboard service is restored. The filesystem for the cluster software on one of the database nodes ran out of free space and unexpectedly caused Blackboard to be unable to connect to one of the other 3 healthy database nodes via the scan listener. Technicians will be evaluating methods to ensure more robust failover in the future.
Apr 20, 03:21 AKDT
Identified - The issue has been identified and a fix is being implemented.
Apr 20, 02:46 AKDT
Investigating - Blackboard Learn is unavailable. Technicians are investigating
Apr 20, 02:37 AKDT
Apr 19, 2018
Resolved - We have located the error and corrected it. This outage has been resolved
Apr 19, 08:42 AKDT
Identified - We have identified the issue, we are working to correct WiFi connectivity on the UAF main campus
Apr 19, 08:31 AKDT
Investigating - Report of Wifi authentication issues. OIT Security and Networking teams are investigating
Apr 19, 08:11 AKDT
Apr 18, 2018

No incidents reported.

Apr 17, 2018
Resolved - uaf.edu is up and operational.
Apr 17, 18:13 AKDT
Update - www.uaf.edu website is restored and accessible. We are still monitoring the website to verify it is going to remain stable.
Apr 17, 18:06 AKDT
Monitoring - www.uaf.edu website is restored and accessible
Apr 17, 17:34 AKDT
Investigating - We are currently investigating uaf.edu being unreachable. We will have updates when they are available.
Apr 17, 17:13 AKDT
Apr 16, 2018
Resolved - We are working with UAF CTC to restore WiFi to Hutchinson Career Center. Please contact OIT if you have questions.
Apr 16, 17:43 AKDT
Investigating - As of 4PM Wireless Internet at UAF Campus, Hutchison Career Center is reported to be down. We are investigating.
Apr 16, 16:14 AKDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - UAF Campus WiFi has been restored. You may need to turn WiFi off and on for your device to reconnect. If you continue to experience connection issues, please contact the OIT Service Desk. http://www.alaska.edu/oit/get-help/
Apr 11, 15:59 AKDT
Monitoring - We have applied a fix and WiFi should be restoring, or restored for all areas. We will continue to monitor the systems to ensure they are stable.
Apr 11, 15:20 AKDT
Identified - We are working to resolve a UAF Campus WiFi outage affecting UAF Upper Campus.
Apr 11, 14:54 AKDT
Resolved - The network carrier has resolved the network outage on the Nome circuit. We are currently seeing full network connectivity.
Apr 11, 10:02 AKDT
Investigating - We have identified a network circuit going to Nome is in a degraded state. The carrier is investigating, and we will update as we get additional information
Apr 11, 08:07 AKDT