All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses ? Operational
UA Blackboard Learn Operational
90 days ago
99.98 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.98 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
99.61 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
99.23 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
99.98 % uptime
Today
UAF Campus Connectivity ? Operational
90 days ago
99.97 % uptime
Today
Statewide Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN ? Operational
90 days ago
100.0 % uptime
Today
UAF Wireless ? Operational
90 days ago
99.97 % uptime
Today
UAF/SW File Servers ? Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW ? Operational
90 days ago
99.94 % uptime
Today
VDI - Virtual Desktop Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Other IT Services ? Operational
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
ELMO Update May 9, 2024 08:00-09:00 AKDT
UA ELMO will be unavailable while technicians update elmo.alaska.edu to the latest release.
Posted on May 01, 2024 - 10:53 AKDT
BDC Facility Upgrade - UAF Campus Network and Hosted Services - Part 1 May 11, 2024 05:00-19:00 AKDT
UAF Facilities Services will be conducting a planned maintenance power shutdown in the Butrovich Building to integrate a maintenance bypass switch for the Uninterruptible Power Supply (UPS) for the Butrovich Data Center (BDC). The switch will ensure seamless and continuous power supply to the BDC in the event of a UPS outage or during annual maintenance on the UPS. The BDC electrical system must be temporarily powered down to ensure safety for the technicians doing the work.

This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:


BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM

Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***

BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM

Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM

The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.

Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.

For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:32 AKDT
PROD Banner Upgrades May 11, 2024 06:00-12:00 AKDT
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied:
-Banner Admin Common 9.3.34.1.2, 9.3.34.0.13
-Banner Finance 9.3.30.0.5, 8.19
-Banner Financial Aid 9.3.42.0.2, 8.48.1.1, 8.48.1
-Banner General 8.19, 8.18.0.3
Posted on May 01, 2024 - 10:52 AKDT
BDC Facility Upgrade - UAF Campus Network and Hosted Services - Part 2 May 18, 2024 06:00 - May 19, 2024 00:00 AKDT
UAF Facilities Services will be conducting a planned maintenance power shutdown in the Butrovich Building to integrate a maintenance bypass switch for the Uninterruptible Power Supply (UPS) for the Butrovich Data Center (BDC). The switch will ensure seamless and continuous power supply to the BDC in the event of a UPS outage or during annual maintenance on the UPS. The BDC electrical system must be temporarily powered down to ensure safety for the technicians doing the work.

This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:


BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM

Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***

BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM

Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM

The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.

Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.

For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:35 AKDT
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
May 7, 2024

No incidents reported today.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Portland Core Router Upgrades
Completed - The scheduled maintenance has been completed.
May 2, 22:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 AKDT
Scheduled - No loss of connectivity is expected, some traffic slowness may occur, but is not expected. OIT Engineers will be on-site in Portland to perform router upgrades in anticipation of activation of our new 40Gbps circuits. Traffic will be re-routed through a different path while upgrades are performed.
May 1, 10:27 AKDT
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Internet Network Issues
Resolved - This incident has been resolved.
Apr 26, 13:05 AKDT
Monitoring - After ACS's emergency maintenance our network has been operational with no interruptions. We'll continue monitoring the stability of our connection throughout the day.
Apr 25, 11:55 AKDT
Update - ACS is still working on solving the network path issue. We are still getting reports of the internet still being affected. Users may experience slowness and drops when using the internet.
Apr 24, 09:35 AKDT
Identified - ACS will be performing emergency maintenance this evening from 10pm to 1am. During this time services such as Google and Microsoft may be impacted and temporarily become unavailable. It is expected for unavailability to be in short bursts and not down for the entire window.
Apr 23, 16:12 AKDT
Investigating - There is currently an outage with the Fairbanks to Seattle internet network path which ACS is investigating. We may experience some internet slowness or network drops as a different route is being switched over too. Departments such as RCS and ASF who use internet2 may experience more of an impact. We thank you for your patience and apologize for the inconveniences.
Apr 23, 13:58 AKDT
Apr 25, 2024
Update UA SSO Identity Provider
Completed - The scheduled maintenance has been completed.
Apr 25, 13:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:10 AKDT
Scheduled - No services will be disrupted while we update the Identity Provider software on the production node, but some SSO sessions may require reauthentication following this maintenance.
Apr 25, 12:05 AKDT
ELMO Outage
Resolved - This incident has been resolved.
Apr 25, 09:15 AKDT
Monitoring - ELMO is now operational and stable, but we'll continue to monitor the service overnight. Thank you for your patience and have a good night.
Apr 24, 17:10 AKDT
Investigating - We are getting reports that when trying to login to elmo.alaska.edu users are getting a software error. We are currently investigating and thank you for your patience.

As a workaround, elmo.uas.alaska.edu is available for password management.
Apr 24, 13:17 AKDT
Apr 24, 2024
Apr 23, 2024
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