All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses ? Operational
DUO Operational
90 days ago
99.99 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
99.98 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
100.0 % uptime
Today
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Google Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
99.99 % uptime
Today
UAF Campus Connectivity ? Operational
90 days ago
99.98 % uptime
Today
Statewide Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN ? Operational
90 days ago
100.0 % uptime
Today
UAF Wireless ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW File Servers ? Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW ? Operational
90 days ago
100.0 % uptime
Today
VDI - Virtual Desktop Infrastructure ? Operational
90 days ago
99.91 % uptime
Today
Other IT Services ? Operational
UAF Canvas ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Migrate Non-production Banner Workflow to RHEL 8 May 21, 2025 20:00 - May 22, 2025 00:00 AKDT

Non-Production Banner Workflow will be migrated to RHEL 8

TEST Banner Workflow will be unavailable during this upgrade window.
Posted on May 07, 2025 - 11:39 AKDT

Migrate Production Banner Workflow to RHEL 8 May 31, 2025 20:00 - Jun 1, 2025 00:00 AKDT

Production Banner Workflow will be migrated to RHEL 8

PROD Banner Workflow will be unavailable during this upgrade window.
Posted on May 07, 2025 - 11:41 AKDT

PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems Jun 7, 2025 21:00 - Jun 8, 2025 03:00 AKDT

PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Apr 30, 2025 - 11:16 AKDT

Launch of new Student Service Modules in UAOnline Jul 20, 2025 08:00-17:00 AKDT

We are happy to announce that the following new features set will be launched during this window.

Authorized Viewer
Financial Aid
Faculty Services
Student Accounts

During this configuration update, the page http://www.alaska.edu/uaonline/ will not allow login. New student components will be configured and made available.

The following services that login through UAOnline page will not be directly accessible:

UAOnline
All Degree Works Instances
Faculty Self-Service
Parchment Transcripts
Posted on Apr 30, 2025 - 11:19 AKDT
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
May 18, 2025
Butrovich Data Center FAST
Completed - The scheduled maintenance has been completed, and the Data Center has returned to normal operations.
May 18, 12:35 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 AKDT
Scheduled - The Facility Annual Systems Testing (FAST) is annual maintenance activities for the Butrovich Data Center (BDC).
Apr 9, 11:59 AKDT
NON PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems
Completed - The scheduled maintenance has been completed.
May 18, 03:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 AKDT
Scheduled - NON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Apr 30, 11:15 AKDT
May 17, 2025
May 16, 2025
Alaska Communications Network Maintenance Notification - WO-02988
Completed - The scheduled maintenance has been completed.
May 16, 02:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:30 AKDT
Scheduled - Alaska Communications will be performing network maintenance to upgrade Central district SOAS from 10.8 to 10.10.
One service interruption of approximately 30-45 minutes is anticipated during the maintenance window.
An alternate window beginning 5/15/2025 at 11:30 PM AKDT and concluding at 2:00 AM AKDT on 5/16/2025 has also been established. In the event that the network maintenance is unable to be completed on the primary maintenance date, the alternate maintenance date will be used to complete the designated work.
May 7, 10:57 AKDT
May 15, 2025
My Desktop VDI Outage
Resolved - The Systems Engineering team has resolved the issue with the UAF "My Desktop" VDI. Thank you again for all of your patience while the team was working on this problem.
May 15, 14:58 AKDT
Update - Our Systems Engineering team is still working to resolve the issue at this time. We appreciate your patience during this outage.
May 15, 12:40 AKDT
Identified - The Systems Engineering team has identified the issue and is working to resolve it. Thank you for your continued patience during the resolution of this issue.
May 15, 09:38 AKDT
Investigating - We have received reports that the UAF 'My Desktop' VDI is currently experiencing issues, other student and faculty VDIs are unaffected. The NTS Systems Engineering team is currently investigating, and we will be making updates at 3-hour intervals.

Thank you for your patience during the resolution of this issue!
May 15, 08:33 AKDT
May 14, 2025
Non-Production: Java Job submission Upgrade
Completed - The scheduled maintenance has been completed.
May 14, 20:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 18:00 AKDT
Scheduled - Java is being upgraded related to future banner software dependencies. This upgrade is needed to support the next round of Banner upgrades.

Scope: Non-Production (TEST, DEVL, PPRD, TRNG): Java Job submission Upgrade
The following banner components could be unavailable or impacted for short times during this upgrade window.

Banner Job Submission Jobs
Automic Application Manager
May 7, 11:43 AKDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Kaltura LMS Embed Player Resizing
Completed - The scheduled maintenance has been completed.
May 11, 07:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 06:00 AKDT
Scheduled - Kaltura Vn.7 Player embeds used in our LMSs (Blackboard and Canvas) have extra space at the bottom of the embed area, under the player. The size of that blank, extra space varies between each LMS integration, ranging between 30 pixels and 120 pixels, with 60 extra pixels being the norm. The original need for this (30 pixel) space, was to accommodate for the tool bars under the older Vn.2 players; this space is not needed for the Vn.7 player embeds.

This change will reset the size of the embed height, to match the size of the player.
New default player sizing will be reverted to Kaltura recommended sizes:
Large 608x342
Medium 400x225
Small 304x171
May 7, 11:16 AKDT
Zoom Scheduler Feature Release
Completed - The scheduled maintenance has been completed.
May 11, 07:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 06:00 AKDT
Scheduled - The Zoom Scheduler feature set will be enabled for UA Zoom users.

Zoom Scheduler works the same as Calendly, and other appointment booking services. This feature is already included in our contract, and so will not incur any additional cost, and could save departments money, who are currently paying for a 3rd-party solution.

Zoom Scheduler is straight-forward to setup and use, and allows for multiple appointment types, and for team scheduling.

We will be working on a notification going out to all newsletters that includes a link to Zoom's Getting Started with Scheduler info page.

Feature set would be enabled on the Sunday, following Spring Semester grade close: May 11th
Apr 16, 14:20 AKDT
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
UA Software Center Outage
Resolved - The Technology Support Services team has resolved the issue with the Windows Software Service. Thank you again for your patience during the resolution of this issue!
May 6, 17:04 AKDT
Monitoring - Our Technology Support Services team has implemented a fix at this time, and the service should be functioning again. Users may need to restart their device for Software Center to be fully functional. If the Software Center still does not function after a restart, and you are connected to the UAF network (either directly through on-campus Wi-Fi/Ethernet, or remotely via VPN), please contact the NTS Service Desk at 907-450-8300 or uaf.edu/nooktech.

We will continue monitoring this until later tonight to ensure the service remains stable. Thank you for your patience while services were unavailable.
May 6, 13:23 AKDT
Identified - We are aware of an outage with the Software Center application installed on most University-built work computers. You may be able to open the Software Center, but software will fail to download. Our Technology Support Services team is aware of this, have identified the problem, and is working to resolve the issue. We will have another update when progress is made on resolving this issue, or in three hours, whichever comes first. Thank you for your patience.
May 6, 10:51 AKDT
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

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