Microsoft 365 License Changes & Issues
Identified - Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).

This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!

You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/

Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT

About This Site

Welcome to NTA & OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses Operational
DUO Operational
90 days ago
100.0 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn SIS Integration Operational
Banner Operational
90 days ago
99.92 % uptime
Today
Banner Admin Modules Operational
90 days ago
99.84 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
100.0 % uptime
Today
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
UA Google Apps Operational
Google Workspace Operational
Google Apps Single Sign On Operational
Alaska.edu website Operational
Alaska.edu Edit Server Operational
Alaska.edu Frontends Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends Operational
Software Licensing Degraded Performance
90 days ago
100.0 % uptime
Today
keys.alaska.edu Operational
Matlab Network License Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Microsoft Office 365 License Degraded Performance
90 days ago
100.0 % uptime
Today
Foxit License Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
99.43 % uptime
Today
UAF Campus Connectivity Operational
90 days ago
100.0 % uptime
Today
Statewide Network Connectivity Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN Operational
90 days ago
100.0 % uptime
Today
UAF Wireless Operational
90 days ago
97.75 % uptime
Today
UAF/SW File Servers Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW Operational
90 days ago
99.98 % uptime
Today
VDI - Virtual Desktop Infrastructure Operational
90 days ago
97.75 % uptime
Today
Other IT Services Operational
UAF Canvas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Canvas Scheduled Outage Jul 21, 2026 02:00-03:00 AKDT

Canvas Maintenance Window:

When: 2026-07-21 at 11:00 UTC (2 AM AKST).
Estimated Duration: Approximately 30 minutes (though the window may run up to an hour in some cases).


What to expect:
Canvas will be temporarily unavailable during this window. No action is required from users. We continue to restrict all upgrades to off-hour, lowest-usage windows—typically between midnight and 2 a.m. local time—to minimize any disruption to your community.
Posted on Jul 15, 2026 - 14:15 AKDT

PROD Banner Upgrades Jul 25, 2026 21:00 - Jul 26, 2026 10:00 AKDT

PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server

PROD Banner upgrades to be applied:

Set 1-202611 Financial Aid Regulatory Upgrades (June Releases) and Set 1-202613 Financial Aid Regulatory Upgrades (July Releases):

BA FIN AID 9.3.58
BA FIN AID 8.57
BA FIN AID 8.57.1 ** Target release date: 7/16/2026
Posted on Jul 15, 2026 - 14:10 AKDT

PROD Banner Upgrades Jul 25, 2026 21:00 - Jul 26, 2026 10:00 AKDT

PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server

PROD Banner upgrades to be applied:

Set 1-202611 Financial Aid Regulatory Upgrades (June Releases) and Set 1-202613 Financial Aid Regulatory Upgrades (July Releases):

BA FIN AID 9.3.58
BA FIN AID 8.57
BA FIN AID 8.57.1 ** Target release date: 7/16/2026
Posted on Jun 25, 2026 - 11:59 AKDT

NON PROD Q3 Quarterly Oracle PSU Patching for Banner, Degree Works, UAOnline, and related systems Aug 3, 2026 22:00 - Aug 4, 2026 03:00 AKDT

NON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Jul 15, 2026 - 14:13 AKDT

TEST Banner Upgrades Aug 27, 2026 12:00-14:00 AKDT

TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server

TEST Banner upgrades to be applied:

TEST - Financial Aid Regulatory Upgrades (July Releases) Set 1-202613 & Financial Aid Regulatory Upgrades (August Releases) Set 1-202614:

Target release date: 7/16/2026
BA FIN AID 8.57.1
* Target release date: 8/20/2026 *
BA FIN AID 9.3.58.1
BA FIN AID 8.57.2
Posted on Jul 15, 2026 - 14:12 AKDT
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Zoom License Provisioning Update
Completed - The scheduled maintenance has been completed.
Jul 6, 07:45 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:30 AKDT
Scheduled - This change will update our Zoom user license provisioning for Employee users, to bring our account into compliance with Zoom’s TOS requirements for Enterprise Education Employee licensing. Previously we were under-licensed for Employees, that will be corrected with our updated contract starting July 1, 2026. Going forward all University Employees will have Essentials licensing.
Jun 25, 11:57 AKDT
Jul 5, 2026
PROD June 2026 Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems
Completed - The scheduled maintenance has been completed.
Jul 5, 03:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 21:00 AKDT
Scheduled - PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Jun 25, 12:05 AKDT
Jul 4, 2026
Jul 3, 2026

No incidents reported.

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