In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 2026 - 12:15 AKST
Feb 25, 2026 - 12:15 AKST
Scheduled - UA SSO will be remain available while Identity Provider applications are being updated, but existing sessions may end during this window.
Feb 25, 2026 12:15-12:45 AKST
Feb 25, 2026 12:15-12:45 AKST
Update - We are continuing to monitor the stability of the IdP for SSO logins, and expect investigation to continue later today if issues reoccur.
Thank you for your continued patience as we work towards a full resolution! We will continue to make updates at 3-hour intervals.
Feb 25, 2026 - 08:18 AKST
Thank you for your continued patience as we work towards a full resolution! We will continue to make updates at 3-hour intervals.
Feb 25, 2026 - 08:18 AKST
Update - We are continuing to monitor the stability of the IdP for SSO logins, and expect further investigation to continue tomorrow if issues reoccur.
Thank you for your continued patience as we work towards a full resolution; our next update will be at the beginning of the business day (8:00AM) tomorrow.
Feb 24, 2026 - 19:38 AKST
Thank you for your continued patience as we work towards a full resolution; our next update will be at the beginning of the business day (8:00AM) tomorrow.
Feb 24, 2026 - 19:38 AKST
Update - OIT IAM reports that in a similar pattern to yesterday, connectivity to the IdP for SSO logins appears to be stable again. They are continuing to investigate the cause of this intermittence alongside the Networking and PAWS teams.
Thank you for your continued patience as we work towards a full resolution; our next update will be at the end of the business day today (5:00PM), followed by regular updates continuing tomorrow morning.
Feb 24, 2026 - 16:07 AKST
Thank you for your continued patience as we work towards a full resolution; our next update will be at the end of the business day today (5:00PM), followed by regular updates continuing tomorrow morning.
Feb 24, 2026 - 16:07 AKST
Update - OIT PAWS, IAM, and Networking are continuing to investigate reports about slowness and intermittent connectivity to the IdP for SSO logins.
Thank you for your continued patience as we work towards a full resolution; we will make further updates at 3-hour intervals and as new information becomes available.
Feb 24, 2026 - 12:56 AKST
Thank you for your continued patience as we work towards a full resolution; we will make further updates at 3-hour intervals and as new information becomes available.
Feb 24, 2026 - 12:56 AKST
Investigating - We are beginning to receive reports that slowness and intermittent connectivity to the IdP for SSO logins is recurring. OIT PAWS, IAM, and Networking have been alerted to continue investigation.
Thank you for your continued patience as we work towards a full resolution; we will make further updates at 3-hour intervals and as new information becomes available.
Feb 24, 2026 - 09:53 AKST
Thank you for your continued patience as we work towards a full resolution; we will make further updates at 3-hour intervals and as new information becomes available.
Feb 24, 2026 - 09:53 AKST
Update - SSO services appear to remain stable. OIT technicians will continue to monitor the stability of the services until 10:00AM today, at which time you can expect another update.
Thank you again for your patience during the resolution of this issue!
Feb 24, 2026 - 08:16 AKST
Thank you again for your patience during the resolution of this issue!
Feb 24, 2026 - 08:16 AKST
Monitoring - UA SSO services are currently up and fully operational. OIT technicians will continue to monitor the service for stability tonight. Our next update is expected tomorrow morning at 8AM.
If you continue to experience any issues logging into UA services, please contact your local campus helpdesk.
Feb 23, 2026 - 14:14 AKST
If you continue to experience any issues logging into UA services, please contact your local campus helpdesk.
Feb 23, 2026 - 14:14 AKST
Investigating - We have received reports that UA SSO logins are currently experiencing slowness resulting 'Connection Reset' errors. The OIT PAWS team is currently investigating with OIT Networking and IAM, and we will be making updates at 3-hour intervals.
Repeated attempts to log in do have a chance of working-- this is the only known workaround at this time.
Thank you for your patience during the resolution of this issue!
Feb 23, 2026 - 12:40 AKST
Repeated attempts to log in do have a chance of working-- this is the only known workaround at this time.
Thank you for your patience during the resolution of this issue!
Feb 23, 2026 - 12:40 AKST
Identified - Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT
This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!
You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/
Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT
About This Site
Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)
Accounts & Accesses
Degraded Performance
DUO
Under Maintenance
Duo Core Authentication Service
Under Maintenance
Duo Admin Panel
Under Maintenance
Duo Push Delivery
Under Maintenance
Duo Phone Call Delivery
Under Maintenance
UA Blackboard Learn
Operational
UA Blackboard Learn Web Application
Operational
UA Blackboard Learn SIS Integration
Operational
Banner
Operational
Banner Admin Modules
Operational
UAOnline
Operational
Banner 9
Operational
Banner Cloud
Operational
Banner App Nav
Operational
Banner 8 Self Service (UAOnline)
Operational
Banner Admin (Banner 9)
Operational
Employee Self Service
Operational
Faculty Self Service
Operational
Finance Self Service
Operational
General Events Management Self Service
Operational
General Self Service
Operational
Student Registration Self Service
Operational
Student Self Service
Operational
Banner Workflow
Operational
Automic
Operational
Banner Event Publisher
Operational
EIS
Operational
Evisions MAPS
Operational
Jasper Reports
Operational
SSB 8
Operational
Degree Works
Operational
Degree Works (UAA)
Operational
Degree Works Composer (UAA)
Operational
Degree Works Controller (UAA)
Operational
Degree Works DWTE (UAA)
Operational
Degree Works Responsive Dashboard (UAA)
Operational
Degree Works Scribe (UAA)
Operational
Degree Works Transit (UAA)
Operational
Degree Works (UAF)
Operational
Degree Works Composer (UAF)
Operational
Degree Works Controller (UAF)
Operational
Degree Works DWTE (UAF)
Operational
Degree Works Responsive Dashboard (UAF)
Operational
Degree Works Scribe (UAF)
Operational
Degree Works Transit (UAF)
Operational
Degree Works (UAS)
Operational
Degree Works Composer (UAS)
Operational
Degree Works Controller (UAS)
Operational
Degree Works DWTE (UAS)
Operational
Degree Works Responsive Dashboard (UAS)
Operational
Degree Works Scribe (UAS)
Operational
Degree Works Transit (UAS)
Operational
UA Google Apps
Operational
Google Apps Single Sign On
Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Google Drive
Operational
Google Apps Docs
Operational
Google Apps Sheets
Operational
Google Apps Slides
Operational
Google Apps Sites
Operational
Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Classroom
Operational
Google Apps Talk
Operational
Google Apps Voice
Operational
Alaska.edu website
Operational
Alaska.edu Edit Server
Operational
Alaska.edu Frontends
Operational
UAF.edu website
Operational
UAF.edu Edit Server
Operational
UAF.edu Frontends
Operational
Software Licensing
Degraded Performance
keys.alaska.edu
Operational
Matlab Network License
Operational
ERDAS Licensing
Operational
SPSS Licensing
Operational
ArcGIS Licensing
Operational
Microsoft Office 365 License
Degraded Performance
Foxit License
Operational
Zoom
Operational
Zoom Phone
Operational
Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Web Portal
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom REST API
Operational
UA Network Connectivity
Operational
UAF Campus Connectivity
Operational
Statewide Network Connectivity
Operational
UAF/SW VPN
Operational
UAF Wireless
Operational
UAF/SW File Servers
Operational
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
Operational
VDI - Virtual Desktop Infrastructure
Operational
Other IT Services
Operational
UAF Canvas
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PROD UAF Degreeworks Upgrades Feb 25, 2026 22:00 - Feb 26, 2026 06:00 AKST
PROD UAF Degreeworks systems will be upgraded.
Posted on Feb 25, 2026 - 11:47 AKST
Posted on Feb 25, 2026 - 11:47 AKST
PROD MAPS & Argos Upgrades Feb 25, 2026 23:00 - Feb 26, 2026 03:00 AKST
PROD Evisions Suite will be upgraded with the updates listed below. The following components will be unavailable during this upgrade window.
Argos application
Maps server
PROD MAPS & Argos upgrades to be applied:
MAPS Server 6.13.3.2884
MAPS Config 6.13.1.1586
Argos 6.13.0.2572
Argos Report Runner 6.13.1.1219
Argos Web Viewer 6.13.1.2222
FormFusion 4.1.3.761
IntelleCheck 4.0.3.840
Posted on Feb 25, 2026 - 10:29 AKST
Argos application
Maps server
PROD MAPS & Argos upgrades to be applied:
MAPS Server 6.13.3.2884
MAPS Config 6.13.1.1586
Argos 6.13.0.2572
Argos Report Runner 6.13.1.1219
Argos Web Viewer 6.13.1.2222
FormFusion 4.1.3.761
IntelleCheck 4.0.3.840
Posted on Feb 25, 2026 - 10:29 AKST
ACS Third Party Network Maintenance Notification - SR#262274_1 Feb 25, 2026 23:00 - Feb 26, 2026 03:00 AKST
One service interruption of up to 30 minutes is anticipated during the maintenance window. This maintenance is required to ensure optimal network performance.
Posted on Feb 25, 2026 - 10:27 AKST
Posted on Feb 25, 2026 - 10:27 AKST
ELMO Update Feb 26, 2026 06:30-08:00 AKST
ELMO General
* Bugfixes
* Mail Routing bugfixes and additional checks
* Log timestamp precision increased to a tenth of a second
Duo
* Update APIs
* Support MFA for non-Banner-based accounts
* Support dashes in usernames
Posted on Feb 25, 2026 - 11:50 AKST
* Bugfixes
* Mail Routing bugfixes and additional checks
* Log timestamp precision increased to a tenth of a second
Duo
* Update APIs
* Support MFA for non-Banner-based accounts
* Support dashes in usernames
Posted on Feb 25, 2026 - 11:50 AKST
Kaltura LTI tool for LMS PROD (Blackboard and Canvas) - enable caption editor tool for Production Instances Mar 1, 2026 06:00-06:15 AKST
This change will enable caption editing tools in Kaltura application Framework (KAF) LTI for LMS PROD instances (KPC and UAA Blackboard, UAF Canvas). This tool will allow users in an LMS to edit captions and extended audio descriptions of their media content, through the Kaltura LTI for LMS tool. This will help give parity of tools between Kaltura Media Space, and Kaltura LTI for LMS, as currently the Caption editor is only available through the KMS web portals.
Note: Changes only need to be made on the Kaltura LTI integration settings, no changes will be made in Blackboard or Canvas
Posted on Feb 25, 2026 - 11:54 AKST
Note: Changes only need to be made on the Kaltura LTI integration settings, no changes will be made in Blackboard or Canvas
Posted on Feb 25, 2026 - 11:54 AKST
PROD UAS Degreeworks Upgrades Mar 2, 2026 22:00 - Mar 3, 2026 06:00 AKST
PROD UAS Degreeworks systems will be upgraded.
Posted on Feb 25, 2026 - 11:46 AKST
Posted on Feb 25, 2026 - 11:46 AKST
NON PROD Banner Data Refresh|Clone From PROD to PPRD New Mar 4, 2026 05:00-13:00 AKST
PPRD Banner environment will be refreshed or cloned from data in the production Banner environment to facilitate UA business processes to use this instance for testing and validation of processes. During this event the environment will be unavailable during the duration of the event.
Posted on Feb 25, 2026 - 11:59 AKST
Posted on Feb 25, 2026 - 11:59 AKST
TEST Banner Upgrades Mar 5, 2026 17:00 - Mar 6, 2026 01:00 AKST
TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Feb 25, 2026 - 12:01 AKST
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Feb 25, 2026 - 12:01 AKST
PROD UAA Degreeworks Upgrades Mar 5, 2026 22:00 - Mar 6, 2026 06:00 AKST
PROD UAA Degreeworks systems will be upgraded.
Posted on Feb 25, 2026 - 11:48 AKST
Posted on Feb 25, 2026 - 11:48 AKST
PROD February Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems Mar 7, 2026 21:00 - Mar 8, 2026 04:00 AKDT
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Feb 25, 2026 - 12:04 AKST
Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Feb 25, 2026 - 12:04 AKST
GCI Standard Maintenance Notification in Dillingham, AK Mar 12, 2026 00:00-06:00 AKDT
GCI technicians will reconfigure network traffic at the Dillingham TERRA site. Circuits will be interrupted for approximately two hours.
Posted on Feb 25, 2026 - 11:57 AKST
Posted on Feb 25, 2026 - 11:57 AKST
CTC Core Network Upgrade Mar 13, 2026 08:00-12:00 AKDT
OIT Network Operations plans to schedule a building-wide network outage on March 13th to upgrade our core network equipment for the CTC 604 Barnette St building.
In recent years, we have upgraded the network infrastructure for all floors, except for our core router and the first floor. We would like to coordinate a date for this work, which will include a building-wide wireless and wired outage starting at 8 am and potentially extending to 12 pm.
Posted on Feb 25, 2026 - 10:30 AKST
In recent years, we have upgraded the network infrastructure for all floors, except for our core router and the first floor. We would like to coordinate a date for this work, which will include a building-wide wireless and wired outage starting at 8 am and potentially extending to 12 pm.
Posted on Feb 25, 2026 - 10:30 AKST