Canvas Outage
Monitoring - The most recent update from Instructure is:

Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.

You can continue to view real-time updates as they make them at https://status.instructure.com/incidents/m88d7ymwpzpy and we will continue to monitor for updates until the end of the business day (5:00PM) today.

Thank you again for your patience as we follow the resolution of this issue!
May 08, 2026 - 08:19 AKDT
Update - The most recent update from Instructure is:  

Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible

You can continue to view real-time updates as they make them at https://status.instructure.com/incidents/m88d7ymwpzpy and we will continue to make updates starting at the beginning of the business day (8:00AM) tomorrow.  

Thank you again for your patience as we follow the resolution of this issue!
May 07, 2026 - 17:19 AKDT
Identified - Instructure, the vendor hosting Canvas, is now reporting on this outage, and their real-time updates can be viewed here: https://status.instructure.com/incidents/m88d7ymwpzpy

We will continue to make updates as new information becomes available, as well as at the end of the business day (5:00PM) today.
Thank you again for your time and patience!
May 07, 2026 - 14:22 AKDT
Investigating - We have received reports that Canvas appears to be under maintenance by the vendor; the NTS Systems Engineering team is currently investigating, and we will be making updates at 3-hour intervals.

Thank you for your patience during the resolution of this issue!
May 07, 2026 - 12:45 AKDT
Microsoft 365 License Changes & Issues
Identified - Microsoft is discontinuing the M365 A1 Plus license, and some users are being transitioned from the M365 A1 "Plus" license to the M365 A1 license. This results in a loss of access to the desktop version of Office 365 applications, but all users should still be able to use the web-based apps at https://m365.cloud.microsoft/apps/ (requires UA login).

This change affects Crafts & Trades staff, Adjunct/Temporary Faculty, and Emeritus Faculty members. If you're not a member of these groups and are experiencing issues with the Microsoft Office suite, please reach out to your campus's IT helpdesk!

You can find more information about the license change here: https://www.uaf.edu/nooktech/news/microsoft-365-a1-license-changes.php
As well as status reports by the license holder, UAA, here: https://status.uaa.alaska.edu/

Due to the longstanding nature of this change and resulting disruption, we will be updating this status only as new information becomes available. We are actively communicating with UAA about the situation, and appreciate your time and understanding as we navigate this unexpected transition. Thank you!
Oct 10, 2025 - 12:16 AKDT

About This Site

Welcome to NTA & OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses Operational
DUO Operational
90 days ago
100.0 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn Operational
90 days ago
99.9 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.9 % uptime
Today
UA Blackboard Learn SIS Integration Operational
Banner Operational
90 days ago
99.98 % uptime
Today
Banner Admin Modules Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
99.97 % uptime
Today
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
UA Google Apps Partial Outage
Google Workspace Partial Outage
Google Apps Single Sign On Operational
Alaska.edu website Operational
Alaska.edu Edit Server Operational
Alaska.edu Frontends Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends Operational
Software Licensing Degraded Performance
90 days ago
100.0 % uptime
Today
keys.alaska.edu Operational
Matlab Network License Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Microsoft Office 365 License Degraded Performance
90 days ago
100.0 % uptime
Today
Foxit License Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
99.96 % uptime
Today
UAF Campus Connectivity Operational
90 days ago
99.92 % uptime
Today
Statewide Network Connectivity Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN Operational
90 days ago
100.0 % uptime
Today
UAF Wireless Operational
90 days ago
99.92 % uptime
Today
UAF/SW File Servers Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW Operational
90 days ago
100.0 % uptime
Today
VDI - Virtual Desktop Infrastructure Operational
90 days ago
100.0 % uptime
Today
Other IT Services Operational
UAF Canvas Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Butrovich Data Center FAST May 17, 2026 04:00-19:00 AKDT

The Facility Annual Systems Testing (FAST) is annual maintenance activities for the Butrovich Data Center (BDC).
Posted on Mar 12, 2026 - 12:40 AKDT
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
May 9, 2026

No incidents reported today.

May 8, 2026

Unresolved incident: Canvas Outage.

May 7, 2026
Active Directory - Change LAN Manager Authentication Level for AD UA
Completed - The scheduled maintenance has been completed.
May 7, 15:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 14:00 AKDT
Scheduled - Improve security by disabling less secure challenge/response LAN Manager protocol on Active Directory workstations and member servers.
Apr 8, 10:55 AKDT
Kaltura LTI for LMS PROD (Blackboard and Canvas) - enable Reach service and Media Stitching tool
Completed - The scheduled maintenance has been completed.
May 7, 08:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:30 AKDT
Scheduled - This change will enable the following tools in Kaltura Application Framework (KAF) LTI for LMS PROD instances (KPC and UAA Blackboard, UAF Canvas).

Kaltura REACH - provides “machine caption and enrich services” on media

Media Stitching - allows multiple media entries (up to five) to be combined into one.

These tools are currently only available to users through Kaltura MediaSpace portals. This will help give parity of tools between Kaltura Media Space, and Kaltura LTI for LMS.

Note: Changes are made in the LMS instance KAF settings, no changes will be made in Blackboard or Canvas
Mar 20, 16:48 AKDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
TeamDynamix Email Replies not being Processed [Partial Outage]
Resolved - The UAA ESM team has resolved the issue with the affected components of TDX, and confirmed the fix to be stable.

Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!
Apr 28, 16:57 AKDT
Monitoring - UAA ESM has applied a workaround and the affected components of TDX appear to be stable. We will continue monitoring the stability of the fix until the end of the business day (5:00PM) today, and you can expect a final update at that time if there is no new information until then.

Thank you again for your patience during the resolution of this issue!
Apr 28, 07:56 AKDT
Investigating - We have received reports that our ticketing system, TeamDynamix (TDX), is currently experiencing issues processing replies to generated emails. The UAA Enterprise Service Management team is currently investigating, and we will be making updates when we open at 8:00am Alaska Time.

Thank you for your patience during the resolution of this issue!
Apr 27, 17:06 AKDT
TEST Banner Upgrades
Completed - The scheduled maintenance has been completed.
Apr 28, 16:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 04:00 AKDT
Scheduled - TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server

TEST Banner upgrades to be applied:

Set 1-202605 - Financial Aid Upgrades (April Releases) and
2026 Q1 Banner Upgrades (Tier 2 Releases) (the fix for PD0007840).
These will be included with the PROD Q1 (Tier 1 Releases) Banner Upgrades scheduled for 5/9-10/2026:

Banner Accounts Receivable 8.20.1
Banner Accounts Receivable 9.3.33.1
BA WWW-ADVANCE 9.12.1
BA WWW-EMP 9.34.1
Banner Faculty and Advisor Self-Service 9.32.1
BA FINANCE 8.27.0.1
BA FINANCE 9.3.39.1
BA WWW-FIN 9.16.1
BA FIN AID 8.56.1
BA FIN AID 9.3.57.1
BA GENERAL 8.27.1
BA GEN ADMIN COMMON 9.3.42.1
BA GEN AppNav 3.22.1
BA GEN PRINT APP 9.8.1
BA GEN BUS PROC API 9.3.42.1
BA GENERAL COMMGMT 9.22.1
BA GENERAL CMN DB 9.42.1
Banner General Events Management 9.26.1
Banner Extensibility-Page Builder 9.24.1
Banner Integration API 9.41.1
BA GENERAL ACCESS MGMT 9.3.34.1
BA GENERAL SELF-SERVICE 9.25.1
BA HR 8.34.1
BA HR 9.3.38.1
Banner Student eTranscripts API 9.14.1
Banner Student 8.38.1
Banner Student 9.3.41.1
Banner Student Registration Self-Service 9.39.1
Banner Student API 9.41.1
Banner Student Self-Service 9.34.1
Apr 22, 11:42 AKDT
Apr 27, 2026
New UA Directory Going Live Setup
Completed - The scheduled maintenance has been completed.
Apr 27, 18:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 15:00 AKDT
Scheduled - Set up of the new UA Directory at directory.alaska.edu, including updated user interface, improved search, and new Directory Update Form. Existing directories (people.alaska.edu and directory.uaa.alaska.edu) will redirect to the new site.
Apr 22, 11:41 AKDT
Apr 26, 2026
PROD Banner Upgrades
Completed - The scheduled maintenance has been completed.
Apr 26, 10:00 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 AKDT
Scheduled - PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server

PROD Banner upgrades to be applied:

Set 1-202605 - Financial Aid Regulatory Upgrades (April Releases):

BA FIN AID 8.56.1
BA FIN AID 9.3.57.1
Apr 1, 12:25 AKDT
Apr 25, 2026
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