All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Accounts & Accesses ? Operational
UA Blackboard Learn Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
100.0 % uptime
Today
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
100.0 % uptime
Today
UAF Campus Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Statewide Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN ? Operational
90 days ago
100.0 % uptime
Today
UAF Wireless ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW File Servers ? Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW ? Operational
90 days ago
100.0 % uptime
Today
VDI - Virtual Desktop Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Other IT Services ? Operational
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-All Degree Works instances
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

Posted on Feb 21, 2024 - 15:42 AKST
PROD Banner Upgrades Mar 10, 2024 01:00-12:00 AKDT
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied (Set 1-202310):
-Financial Aid 8.47, 8.47.1, 9.3.39, 9.3.40

Posted on Feb 14, 2024 - 10:58 AKST
TEST Banner Refresh/Clone Mar 11, 2024 07:00-15:00 AKDT
TEST Banner will be refreshed/cloned from PROD. The following banner components will be unavailable during this refresh window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

Posted on Feb 14, 2024 - 11:20 AKST
TEST Banner Upgrades Mar 12, 2024 05:00-13:00 AKDT
TEST Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

TEST Banner upgrades to be applied:
Set 1-202402 upgrades:
-Database upgrade - 9.32.1, 9.32.1.1, 9.33, 9.33.0.1, 9.33.1
-Banner Access Management - 9.3.25.0.4, 9.3.25.1.1
-Accounts Receivable - 8.11.1, 8.11.2, 8.12, 8.12.2, 9.3.25.1.2, 9.3.25.2.1, 9.3.25.3.1, 9.3.25.4
-Admin Common - 9.3.33.0.8, 9.3.33.1.1
-Application Navigator - 3.13
-Banner Admin Business Process API - 9.3.33.1.4, 9.3.34.0.4
-Banner Communication Management - 9.13
-Employee SSB - 9.24.0.1, 9.24.0.2, 9.24.1, 9.24.1.1, 9.25, 9.25.1, 9.25.1.1
-Ethos API - 9.3.30.0.2, 9.3.30.0.3
-Extensibility - 9.15
-Faculty SSB - 9.22.1, 9.23
-Finance - 8.18, 8.18.0.1
-Finance SSB - 9.6.0.1, 9.7
-General - 8.17.1, 8.17.2, 8.18, 8.18.0.1, 9.3.29.0.5
-General Event Management SSB - 9.17
-General SSB - 9.15.1, 9.16, 9.16.1, 9.16.2
-HR & Payroll - 8.24.1.1, 8.25, 8.25.0.1, 9.3.29.0.4
-Integration API - 9.31.1, 9.31.2, 9.32, 9.32.1
-Position Control - 8.24.0.1, 8.24.0.2, 8.25, 9.3.22.1.3, 9.3.23.0.2
-Student - 8.28.1, 8.28.2, 8.29, 8.29.1, 8.29.1.1, 8.29.2, 9.3.31.1.1, 9.3.32.0.8, 9.3.32.1, 9.32.2
-Student API - 9.31.1, 9.31.2, 9.32, 9.32.2, 9.3.32.0.1, 9.32.1
-Student Registration SSB - 9.30, 9.30.0.1
-Student SSB - 9.24.2, 9.25, 9.25.1, 9.25.2

Posted on Feb 14, 2024 - 11:22 AKST
PROD Banner Upgrades Apr 19, 2024 22:00 - Apr 20, 2024 12:00 AKDT
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied:

Set 1-202402 and Set 1-202403 (FA only)
-Database upgrade - 9.32.1, 9.32.1.1, 9.33, 9.33.0.1, 9.33.1
-Banner Access Management - 9.3.25.0.4, 9.3.25.1.1
-Accounts Receivable - 8.11.1, 8.11.2, 8.12, 8.12.2, 9.3.25.1.2, 9.3.25.2.1, 9.3.25.3.1, 9.3.25.4
-Admin Common - 9.3.33.0.8, 9.3.33.1.1
-Application Navigator - 3.13
-Banner Admin Business Process API - 9.3.33.1.4, 9.3.34.0.4
-Banner Communication Management - 9.13
-Employee SSB - 9.24.0.1, 9.24.0.2, 9.24.1, 9.24.1.1, 9.25, 9.25.1, 9.25.1.1
-Ethos API - 9.3.30.0.2, 9.3.30.0.3
-Extensibility - 9.15
-Faculty SSB - 9.22.1, 9.23
-Finance - 8.18, 8.18.0.1
-Finance SSB - 9.6.0.1, 9.7
-Financial Aid - 8.48, 9.3.41
-General - 8.17.1, 8.17.2, 8.18, 8.18.0.1, 9.3.29.0.5
-General Event Management SSB - 9.17
-General SSB - 9.15.1, 9.16, 9.16.1, 9.16.2
-HR & Payroll - 8.24.1.1, 8.25, 8.25.0.1, 9.3.29.0.4
-Integration API - 9.31.1, 9.31.2, 9.32, 9.32.1
-Position Control - 8.24.0.1, 8.24.0.2, 8.25, 9.3.22.1.3, 9.3.23.0.2
-Student - 8.28.1, 8.28.2, 8.29, 8.29.1, 8.29.1.1, 8.29.2, 9.3.31.1.1, 9.3.32.0.8, 9.3.32.1, 9.32.2
-Student API - 9.31.1, 9.31.2, 9.32, 9.32.2, 9.3.32.0.1, 9.32.1
-Student Registration SSB - 9.30, 9.30.0.1
-Student SSB - 9.24.2, 9.25, 9.25.1, 9.25.2

Posted on Feb 14, 2024 - 11:24 AKST
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 15:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 12:00 AKST
Scheduled - Proteus.alaska.edu will be unavailable while being upgraded to the next version in to test and prepare for the next version upgrade.
Feb 21, 15:45 AKST
Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This has been resolved. All service are up and operational. If you are having any issues please contact the NTS Service Desk at 907-450-8300.
Feb 22, 15:53 AKST
Update - We are continuing to investigate reports of errors logging into services that use UA authentication. Nanook Navigator, ALEKS Placement Exam, 25Live, Maxient, Courseleaf and MyUA are known to be affected.
Feb 22, 14:37 AKST
Investigating - We are currently investigating reports of errors logging into services that use UA authentication. Nanook Navigator, ALEKS Placement Exam, and MyUA are known to be affected.
Feb 22, 14:00 AKST
Completed - The scheduled maintenance has been completed.
Feb 22, 07:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 AKST
Scheduled - While the outage window is set for 7 hours only two 10 minute disruptions are expected during the window. Engineers will be performing planned maintenance to the core routers, this is in anticipation of new 40Gbps services that will connect Anchorage to Portland.
Feb 21, 15:52 AKST
Completed - The scheduled maintenance has been completed.
Feb 22, 00:01 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 21:00 AKST
Scheduled - We will be applying the Data Center license to our wiki instance in order to maintain support. This will require a service restart.
Feb 21, 15:47 AKST
Feb 21, 2024
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 17:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 AKST
Scheduled - As part of network expansion project, ACSs vendor will undertake intra-fibering work on their live network equipment at Hillsboro site in Oregon. This activity is not anticipated to cause any incidents, and this notification is precautionary only.
Feb 14, 11:11 AKST
Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 17:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 AKST
Scheduled - As part of network expansion project, ACSs vendor will undertake intra-fibering work on their live network equipment at Hillsboro site in Oregon. This activity is not anticipated to cause any incidents, and this notification is precautionary only.
Feb 14, 10:47 AKST
Feb 16, 2024

No incidents reported.

Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 18:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 17:00 AKST
Scheduled - No outage is expected during this change. The alaska.edu external facing DNS hardware hosted at UAA needs to be replaced. On-site personnel will perform the hardware exchanges while monitoring the transition and confirming the process was performed successfully.
Feb 14, 11:10 AKST
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.