All Systems Operational

About This Site

Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)

Uptime over the past 90 days. View historical uptime.
Accounts & Accesses ? Operational
UA Blackboard Learn Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
99.99 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner Admin Modules ? Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
Banner 9 Operational
90 days ago
100.0 % uptime
Today
Banner Cloud Operational
Banner App Nav Operational
Banner 8 Self Service (UAOnline) Operational
Banner Admin (Banner 9) Operational
Employee Self Service Operational
Faculty Self Service Operational
Finance Self Service Operational
General Events Management Self Service Operational
General Self Service Operational
Student Registration Self Service Operational
Student Self Service Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher Operational
EIS Operational
Evisions MAPS Operational
Jasper Reports Operational
SSB 8 Operational
Degree Works Operational
Degree Works (UAA) Operational
Degree Works Composer (UAA) Operational
Degree Works Controller (UAA) Operational
Degree Works DWTE (UAA) Operational
Degree Works Responsive Dashboard (UAA) Operational
Degree Works Scribe (UAA) Operational
Degree Works Transit (UAA) Operational
Degree Works (UAF) Operational
Degree Works Composer (UAF) Operational
Degree Works Controller (UAF) Operational
Degree Works DWTE (UAF) Operational
Degree Works Responsive Dashboard (UAF) Operational
Degree Works Scribe (UAF) Operational
Degree Works Transit (UAF) Operational
Degree Works (UAS) Operational
Degree Works Composer (UAS) Operational
Degree Works Controller (UAS) Operational
Degree Works DWTE (UAS) Operational
Degree Works Responsive Dashboard (UAS) Operational
Degree Works Scribe (UAS) Operational
Degree Works Transit (UAS) Operational
UA Google Apps Operational
Google Apps Single Sign On ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Google Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Alaska.edu website Operational
Alaska.edu Edit Server ? Operational
Alaska.edu Frontends ? Operational
UAF.edu website Operational
UAF.edu Edit Server Operational
UAF.edu Frontends ? Operational
Software Licensing Operational
keys.alaska.edu ? Operational
Matlab Network License ? Operational
ERDAS Licensing Operational
SPSS Licensing Operational
ArcGIS Licensing Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
UA Network Connectivity Operational
90 days ago
99.98 % uptime
Today
UAF Campus Connectivity ? Operational
90 days ago
99.96 % uptime
Today
Statewide Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
UAF/SW VPN ? Operational
90 days ago
99.99 % uptime
Today
UAF Wireless ? Operational
90 days ago
99.96 % uptime
Today
UAF/SW File Servers ? Operational
90 days ago
100.0 % uptime
Today
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW ? Operational
90 days ago
99.94 % uptime
Today
VDI - Virtual Desktop Infrastructure ? Operational
90 days ago
99.87 % uptime
Today
Other IT Services ? Operational
UAF Canvas ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related system Dec 7, 2024 21:00 - Dec 8, 2024 03:00 AKST
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Nov 06, 2024 - 11:10 AKST
GCI Standard Maintenance Notification - Eielson AFB, AK Dec 12, 2024 00:00-06:00 AKST
GCI technicians will reconfigure a portion of the coaxial cable network on Eielson AFB, affecting UA offices located on Eielson AFB.
Posted on Dec 04, 2024 - 11:06 AKST
Eileen Panigeo Maclean Housing Wireless and Wired Upgrade Dec 16, 2024 10:00-17:00 AKST
The upgrade will include replacing the main network switch, which will cause a network outage of approximately two hours, followed by that we will start replacing the current wireless access points and installing eight hospitality access points in eight of the apartments. Only eight are being installed at this time due to waiting for the arrival of the rest of the access points by the beginning of January 2025. Once the rest are received the install of the rest of the access points can be scheduled.
Posted on Dec 04, 2024 - 11:14 AKST
NON PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems Dec 21, 2024 10:46-16:46 AKST
NON PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Dec 04, 2024 - 10:53 AKST
PROD Banner Upgrades Dec 25, 2024 22:00 - Dec 26, 2024 12:00 AKST
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Oct 16, 2024 - 11:30 AKDT
West Ridge Research Building Switch Upgrade Dec 26, 2024 00:00-00:01 AKST
During this time the networking equipment on the basement, 1st and 2nd floors are being upgraded and redundancies are being implemented.
Posted on Dec 04, 2024 - 10:59 AKST
PROD Monthly OS Patching for Banner, Degree Works, UAOnline, and related systems Jan 4, 2025 10:54-16:54 AKST
PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
All Degree Works instances
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Posted on Dec 04, 2024 - 10:55 AKST
System Metrics Month Week Day
UA Learn Activity ?
Fetching
UA Learn Active Users ?
Fetching
Past Incidents
Dec 7, 2024

No incidents reported today.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Alaska Communications Circuit Maintenance Fairbanks
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 05:00 AKST
Scheduled - One service interruption of up to approximately 5 minutes is anticipated as service card is restarted. If the alarm still presents, the card will be replaced causing a second service interruption of up to approximately 5 minutes. Total down time of approximately 10 minutes is anticipated during the maintenance window.
Nov 21, 15:47 AKST
Dec 4, 2024
Foxit Licensing Issue
Resolved - We have confirmed with UAA ITS that the Foxit license has been renewed, and no further outages will be occurring related to this issue. Thank you so much for your patience while we confirmed this resolution!
Dec 4, 11:42 AKST
Update - We are awaiting further updates on long-term licensing. If any licensing issues persist after logging out of the Foxit application and back in again, please contact your appropriate IT helpdesk.
Nov 27, 09:30 AKST
Update - Foxit has remained fully functional, and we are continuing to monitor for any further issues. If any licensing issues persist after logging out and in again, please contact your appropriate IT helpdesk.
Nov 26, 09:00 AKST
Monitoring - Our licenses for Foxit have been extended. Users may need to log out and into the application again in order to re-sync with their license. Please contact your appropriate IT helpdesk if you continue to have any issues with accessing Foxit! We will continue to monitor this incident until it a long-term resolution is confirmed.
Nov 25, 16:18 AKST
Identified - UAA ITS is currently in communications with the vendor. The licensing issues appear to be system-wide, and we greatly appreciate everyone's understanding as we work to restore service!
Nov 25, 16:06 AKST
Investigating - We are currently investigating reports that Foxit PDF Editor licenses have been revoked.
Nov 25, 15:25 AKST
Dec 3, 2024

No incidents reported.

Dec 2, 2024
UAF Remote Site Emergency Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 21:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:45 AKST
Scheduled - Network Engineers will perform network maintenance to attempt to clear a software issue. A short downtime is expected while maintenance occurs for the following sites:

Nome
Bethel
Kotzebue
Dillingham
Dec 2, 16:33 AKST
Retiring Old Banner Admin URL
Completed - The scheduled maintenance has been completed.
Dec 2, 08:30 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 AKST
Scheduled - The former Banner Admin 9 URL of https://bannerxe.alaska.edu:9049/ will be removed from service. Those currently using this bookmark or browser autocompletion will no longer be able use this link to connect to Banner. An intermediate page has been put into place to guide people to update their Banner link to the current service URL location. After the completion of this change, the URL will no longer forward to the intermediate page.
Oct 30, 10:44 AKDT
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Nov 26, 2024
Nov 25, 2024
Nov 24, 2024
PROD Banner Upgrades
Completed - The scheduled maintenance has been completed.
Nov 24, 11:00 AKST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 03:00 AKST
Scheduled - PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnline
Banner 9 Self Service
Banner Job Submission
Automic Application Manager
Banner Workflow
Banner Communication Management
Jasper Reports
Banner Access Manager
Maps server
Oct 16, 11:20 AKDT
Nov 23, 2024

No incidents reported.

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