Off Campus access to UA Services

Incident Report for OIT Services

Resolved

We've fixed the issue that was causing the outage. Thank you for your patience.

Posted May 15, 2019 - 12:58 AKDT

Identified

We've identified the cause of the outage and are working to remedy the situation.

Posted May 15, 2019 - 12:41 AKDT

Investigating

We are currently investigating reports of UA websites being unreachable from off campus locations.

Posted May 15, 2019 - 12:28 AKDT

This incident affected: UA Blackboard Learn (UA Blackboard Learn Web Application), UA Network Connectivity (UAF Campus Connectivity), Accounts & Accesses, Banner (UAOnline, Banner 9), Alaska.edu website (Alaska.edu Frontends), and UAF.edu website (UAF.edu Frontends).