ELMO Disruption

Incident Report for OIT Services

Resolved

This incident has been resolved.

Posted Apr 15, 2024 - 16:15 AKDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2024 - 09:39 AKDT

Identified

We are currently working to fully restore ELMO services.

Posted Apr 12, 2024 - 15:12 AKDT

Monitoring

ELMO Verifier is restored. We'll continue to monitor the service until it's confirmed stable.

Posted Apr 12, 2024 - 14:40 AKDT

Investigating

We are currently investigating reports of errors with ELMO services like elmo.alaska.edu, ELMO Verifier and ELMO Manager. Thank you for your patience as we work to restore service.

Posted Apr 12, 2024 - 14:20 AKDT

This incident affected: Accounts & Accesses.