Docusign unplanned outage

Incident Report for OIT Services

Postmortem

An May 24th, the DocuSign service at UA was intermittently unavailable between 11:30am and 5:00pm due to an outage with the vendor. More information can be found at https://status.docusign.com/.

Posted Jun 01, 2022 - 10:24 AKDT

Resolved

DocuSign service is up and available

Posted May 24, 2022 - 16:52 AKDT

Update

Docusign continues to reports outage status. Impacting authentication and sending envelopes.

Posted May 24, 2022 - 13:42 AKDT

Identified

DocuSign has identified a service degradation. More information is available here: https://status.docusign.com

Posted May 24, 2022 - 11:52 AKDT

Investigating

We are currently investigating an outage with Docusign.

Posted May 24, 2022 - 11:33 AKDT

This incident affected: Accounts & Accesses.