UA Learn Migration
Scheduled Maintenance Report for OIT Services
We have completed testing and have enabled logins. The SIS process will be down for a few more hours as we update it to take advantage of Blackboard Direct Data Access. Please let us know if you encounter any issues and enjoy Blackboard SaaS!
Posted Dec 26, 2020 - 10:09 AKST
Blackboard was able to successfully transfer the missing files. We are currently validating the final pieces and then will open it up for regular use.
Posted Dec 26, 2020 - 09:06 AKST
Initial testing and validation by UAA, UAF, and UAS admins has been successful with no major issues encountered. Blackboard is still transferring the missing files and UA admins will continue testing integrations and configurations while waiting to hear from Blackboard. We will know early on the 26th if this latest attempt to transfer the missing files is successful. Merry Christmas and Happy Holidays!
Posted Dec 24, 2020 - 19:40 AKST
The transfer of the missing files is progressing but it doesn't look like it will finish before tomorrow. This will likely push this maintenance window until the morning of the 26th. We are starting to validate other settings so that once the files are in place we will only need to validate they are working as intended.
Posted Dec 24, 2020 - 18:12 AKST
Blackboard discovered some missing files that were not moved over and are moving them into place and wrapping up one or two unrelated QA related tasks. We are waiting to hear back from Blackboard once those tasks are complete so we can begin our validation and acceptance testing and final configuration changes.
Posted Dec 24, 2020 - 16:48 AKST
Blackboard has successfully completed the major migration work and is starting the final updates and configuration changes.  They were able to make up the 7 hours and are now a little bit ahead of schedule again. They hope to be able to turn it over to UA for validation and acceptance testing late tomorrow morning.
Posted Dec 23, 2020 - 21:25 AKST
Blackboard encountered technical issues while performing the updates due to a cumulative update on our end they were unaware we applied. Everything is back on track and moving forward now, but we are currently about 7 hours behind our original schedule. Blackboard believes those 7 hours can be regained if everything goes smoothly moving forward, but we may end up needing to extend the migration window until the 26th or maybe even the 27th.
Posted Dec 22, 2020 - 09:47 AKST
Work continues to progress smoothly and Blackboard has completed the first big database steps, successfully restoring the database exports and content into a staging environment. Blackboard is currently working on reconfiguring application servers and quality assurance tests. Next, Blackboard will apply updates and complete other prep work for the transfer of data to our SaaS production instance.
Posted Dec 20, 2020 - 13:45 AKST
OIT Technicians have completed the transfer of data to Blackboard. Blackboard's migration team is now working on validating and converting the data.
Posted Dec 19, 2020 - 09:27 AKST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 19, 2020 - 00:00 AKST
As part of the University of Alaska’s commitment to providing users with more performant and reliable services, the UA Learn winter upgrade cycle this year will also include a transition to Blackboard's Software-as-a-Service (SaaS) Learn.

This migration is largely a technical transition. The “face” of UA Blackboard Learn will not be changing. Users can expect to have the same visual experience with UA Learn moving forward, just with better performance and reliability. The infrastructure hosting the service will now be managed by Blackboard and scaled across multiple data centers with 24/7 support and maintenance.

REMINDER: Contact tracing training participants and active tracers, please access your courses via
Posted Dec 10, 2020 - 13:23 AKST
This scheduled maintenance affected: UA Blackboard Learn (UA Blackboard Learn Web Application, UA Blackboard Learn SIS Integration).