ALEKS Placement Test Sign In Issues

Incident Report for NTS and OIT System

Resolved

The authentication for ALEKS login has been stable all weekend with no reported errors.
Posted Aug 10, 2020 - 14:19 AKDT

Monitoring

The ALEKS login is now up and operational, but we'll continue to monitor it over the weekend. If you continue to experience errors signing into http://alaska.edu/aleks, please contact the OIT Service Desk. Thank you for your patience, and have a great weekend.

https://alaska.edu/oit/get-help/
Posted Aug 07, 2020 - 21:42 AKDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2020 - 20:03 AKDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2020 - 18:24 AKDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2020 - 18:00 AKDT

Update

We are continuing to investigate this issue.
Posted Aug 07, 2020 - 17:27 AKDT

Investigating

We are currently investigating reports of newly admitted students getting the error message "Your Account Has Expired" when logging into the ALEKS Placement Test. Thank you for your patience as we look into this.
Posted Aug 07, 2020 - 17:02 AKDT
This incident affected: Accounts & Accesses.
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