UA has resolved the issue with the vdi.alaska.edu and confirmed the fix to be stable.
Please report any continued issues with this service to your campus's IT helpdesk and thank you again for your patience during the resolution of this issue!
Posted Jul 24, 2026 - 17:06 AKDT
Monitoring
UA has resolved the issue with the vdi.alaska.edu and confirmed the fix to be stable. This will be placed in monitoring until end of business at 5:00 PM.
Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!
Posted Jul 24, 2026 - 16:03 AKDT
Update
UA has identified the issue with accessing vdi.alaska.edu and is working to resolve it. Any desktop access through vdi.alaska.edu, and possibly the thick client, will not be able use Virtual Machines from that address. Thank you for your patience during the resolution of this issue. Please expect an update at 5:00 PM.
Posted Jul 24, 2026 - 14:35 AKDT
Update
UA has identified the issue with accessing vdi.alaska.edu and is working to resolve it. Any desktop access through vdi.alaska.edu, and possibly the thick client, will not be able use Virtual Machines from that address. Thank you for your patience during the resolution of this issue. Please expect an update at 1:50 PM and hourly updates after.
Posted Jul 24, 2026 - 12:55 AKDT
Update
UA has identified the issue with accessing vdi.alaska.edu and is working to resolve it. Any desktop access through vdi.alaska.edu, and possibly the thick client, will not be able use Virtual Machines from that address. Thank you for your patience during the resolution of this issue. Please expect an update at 12:50 AM and hourly updates after.
Posted Jul 24, 2026 - 12:12 AKDT
Update
UA has identified the issue with accessing vdi.alaska.edu and is working to resolve it. Any desktop access through vdi.alaska.edu, and possibly the thick client, will not be able use Virtual Machines from that address. Thank you for your patience during the resolution of this issue. Please expect an update at 11:50 AM and hourly updates after.
Posted Jul 24, 2026 - 10:55 AKDT
Identified
Access to vdi.alaska.edu is unavailable, but the cause of the outage has been identified. Any desktop access through vdi.alaska.edu, and possibly the thick client, will not be able to access or use Virtual Machines from that address until the issue has been resolved.
Posted Jul 24, 2026 - 09:46 AKDT
This incident affected: VDI - Virtual Desktop Infrastructure.